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January 2023 by Ashley Spohr
I took my children for a new patient exam that OSF rescheduled twice. Once we got there we checked in and got called back to the room within 10 minutes. We ended up waiting in the room to see the doctor for over an hour. Not a single person checked in or told us they were running behind. We ended up leaving without ever seeing a doctor and to be told another appointment is over a month out. Such a disappointment. Back on the hunt for a new doctor for my children.
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December 2022 by Stephanie
Pathetic excuse for staff. Useless, rude and can't do their job. Dr. Lim is never is the office to actually do his job. Cancels appointments constantly and doesn't care about patient's health.Go anywhere else but OSF.
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December 2021 by Reiko Aburame\Breezy Bree
Very dissatisfied with this place. I made an appointment ahead of time to make sure they covered my insurance which is medicaid, and they confirmed that they did. Drove 2 hours to said appointment, they tell me then and there they don't take it. Then manager wasn't there so I left a voice-mail to let her know about everything so I can get more info and she has yet to call me back, and it's been 2 weeks. Steer clear of this place unless you want to run into issues.
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December 2021 by Shannon
Best doctors and employees extreamly respectful! I wouldnt go anywhere else!This is the place!
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December 2020 by Janet Waldyn
was told I was the next patient but didn’t know I had to wait over an hour and a half. Had my six month old with me. We left. Unacceptable.
