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January 2024 by m mrlouis37
Darro is great. My family bought so many cars from this place no problems whatsoever
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December 2023 by Alvin Burgin
Great customer service nice reliable vehicles
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December 2023 by taylor cain
I Purchased my 2008 Dodge Nitro on August 8, 2023. Im giving 4 stars because of a small issue that I have with the mileage that was reported on the bill of sale. I called and asked some question in regards to this and she explained multiple reasonings behind this mishap and made me feel comfortable after she explained what happened.So, from the time that I purchased the car up until today Deonna has been EXTREMELY helpful and lenient with me. When I say extremely I mean it because I was going through financial difficulties after/before purchasing the vehicle and had a small remaining balance. I was late on the only two payments that I owed the dealership and she definitely helped me out with late fees and being understanding of my situation. I don’t think that you should take advantage after reading this comment because just because I was blessed doesn’t mean you will be but she was extremely helpful.Again, this is a USED car dealership which means that your USED car will come with minor mechanical problems. My engine works great and the car runs so smooth even when I go over my mileage for an oil change. I appreciate them for their leniency and customer service because I am 100% sure major car dealerships would not do a lot of things that they did for me and explained to me. Thanks again Deonna!!
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December 2023 by MomMomma Mommyy
Extremely good customer service very helpful ladies and the nice gentleman that owns the place is very helpful ,Sells cars for a very reasonable price. You can’t find anywhere for the value…Comes with a 15 day guarantee warranty
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December 2023 by Danielle Burgin
Very professional and honest got a great car for a great price. Will definitely recommend them.
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November 2023 by Alayla Logan
I’ve bought a car here back in March 2023, they’ve told me there wasn’t any issues with the car and the sensor was on because it was cold out. A month later the car started getting worse and I only drove it to work. The thermostat and radiator was going out, car stopped running and had to get it jumped, battery was dying, airbags in drivers were deployed (I asked was this ever in an accident and they said no they don’t buy cars that were in accidents). This place only tells you the positives to get the car out the lot, wouldn’t recommend this to anyone who’s looking for a car. I now have to look for a new car because they’re were untrustworthy to tell me the truth of the car and I have to deal with a bunch of cons to it. -10/10Update: Since you want to spend your time commenting an whole essay about how it’s not yall fault lemme tell you something, I’m not saying yall need to fix what’s going on now what I’m saying IS yall need to be honest with y’all customers. I haven’t been in no accidents and Mazda seen that it has been in an accident so with that being said don’t lie to customers end of story. I noticed y’all would go and be disrespectful to customers that bought previous cars with y’all for low ratings and that’s where it shows yall don’t have respect nor great customer service. I thought it was always a take the opinion and move on but clearly not at this place it’s not.
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October 2023 by Paul Walters
Dope people great cars
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October 2023 by YT DROPEM OG
Im a high school student looking for my first car I seen the reviews I wanna ask do you all do notes or pay all upfront
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August 2023 by deborah decristofaro
If you want to be lied too , stole from and they sell cars with cleared codes that when you drive 250 miles or more after purchase your engine light will come right on they will be completely unappolgetic about the stuff and customer this is not a dealership! This a a family who steals!! STAY AWAY FROM THIS PLACE THE WIFE AND HUSBAND ARE LIARS AND WILL DO JUST ABOUT ANYTHING TO MAKE A DOLLAR be big aware!
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July 2023 by Greg Matt
I was online looking for a car and Family First Auto Sales popped up. He had a few of the vehicle on the lot posted online. So I reached out and he responded in a timely manner to let me know his hours of operation. A few days pass and I finally head up there. He actually had more options at lot location. He worked with me to help me find the perfect vehicle. And he also broke down financing and helped me go the best route. Staff was friendly and the process was quick. I would recommend to anyone looking for a DEPENDENABLE cheap vehicle. Thanks again Darro he also has a shop nearby so he can make sure they're sound and ready to ride before you buy.
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May 2023 by Taniya M
DO NOT BUY CARS FROM HERE. They sell lemons. Very unprofessional and unapologetic about issues that happened with car. Only had the car for 17 days. They basically insinuated that it’s my problem and what happened to the car is my fault even though the issue was preexisting before I bought the car. It’s business, I get it but to be purposely selling lemons without being transparent with customers is absurd and dangerous! If I could give them 0 stars I would. First, The day I drove off the lot the car stopped on me in the middle of the street. Had to call them and bring it back because it needed a new battery. Put in the battery for free but I asked multiple times before I left the first time about the battery and he stated it didn’t need one because it started back up. I should have gotten my money back then. Secondly, I called to purchase warranty the same week, they gave me the run arounds and never called me back. I had to call them back to find out that they’re going with a whole new warranty company and that I had to wait even longer. As soon as I told them the issues I had with the car they tried to brush me off with no concern or care about this vehicle I purchased from their company. Downplaying the situation and getting defensive when I just wanted answers. They do not care about their customers once you’ve paid. All cars have issues and trouble but it’s how you handle your customers that makes you a trusted and reliable business. Be smart and go to a place where they don’t scam people.
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April 2023 by Mike Jr
I had a great experience buying a vehicle from here I highly recommend getting a car from here easy to work with and made the car buying experience less stressful if you need a car and you are in the area stop by see what they have to offer
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March 2023 by Daniel Spence
I read the reviews about Family First Auto Sales, and to my surprise they were pretty good! So my wife and I decided to give them a try... Well they took care of us very well! We felt "honesty" from hello! Which is a rarety and very hard to find in a used car business! The family took their time to find the right fit for us in our budget as well as as our needs within a vehicle... Well to say the least we are extremely happy with our choice! We got a quality vehicle at a great price, which overall exceeded our expectations for a used car lot. If you want to be treated as a friend/family, come check this place out, you'll see what I'm talking about! You don't have to take my word for it, do your own checking, you won't be disappointed!
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January 2023 by Johanson Little
Very friendly and honest car lot good cars priced fairly
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January 2023 by Steve K
This place is amazing! Has great affordable prices and excellent customer service!
