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March 2024 by Lydell Golden
Unbelievable how expensive they are.
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March 2024 by Aryan Green
I came here on march 1st for an oil change and come to find out they put the wrong oil and filter on my car. Due to that my car engine light has since came on and my engine is now making a very loud popping noise. Im not able to drive my vehicle anymore and the managers at this location are not trying to take responsibility. Everyone that was working on my car when i came was playing around and didnt seem like they knew what they were doing. Since nobody wants to take responsibility i will now take legal actions against this place.
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March 2024 by W. Smith
Two weeks ago I took my vehicle here for an oil change and it was severely damaged at this location. The manager and staff are refusing to take responsibility for what they caused and want me to be responsible for the cost of the repairs. Because of this, I am seeking legal action against them.The manager has seen the evidence and is asking all parties involved to falsify information regarding the damages. I am very disappointed and would "LIKE" to see this location go out of business for falsifying information and refusing to pay for the damages due to their negligence!!
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March 2024 by Chelley Echols
We have been taking our vehicles to the Chicago Heights Valvoline for 6 + years and never had any issues until now, I took my vehicle in on February 15 2024 for an oil change. Eventho the staff changed and their customers service is still good their quality of work and wait time went down hill, they put my oil filter on incorrectly causing my vehicle to leak oil horribly out my vehicle, I contacted them to fix the problem they caused, they told me to bring my vehicle back to them, so I did but instead of them fixing the issue they caused I was told to take my vehicle to my mechanic. I had no issues with my vehicle before I went in for an oil change now oil flowing out like a crazy. My husband and I will no longer be taking our vehicles to the Valvoline in Chicago Heights.
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March 2024 by Jessica Long
They helped to fix my under engine plate even though I had my original service at another Valvoline. I was very grateful. They were very kind and communicative.
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March 2024 by Pamela p
Always awesome. Always happy helpful and explain everything. Love the early hours so I can stop on my way home from work. They mail or text you coupons, and will replace lights with no oil change quick so you don’t get pulled over.
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February 2024 by Kevin Bowen
Took a little time, but they were very
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February 2024 by Brian Barclay
Sloooooo service I spent 30 min in line and 45 min for three oil change. This giant Samoan couldn't fit his hand in the engine compartment to remove the oil filter. Shrek finally handed off the filter removal task to someone with normal sized arms and hands. Terrible service. I'm going elsewhere next time I need service.
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February 2024 by megara gutierrez
GreatK
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January 2024 by Cecelia Seawood
Once inside they are thorough and timely.
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December 2023 by Angelo Paolo
They are great congratulations they are great congratulations ??
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December 2023 by Derrel Hooten (Beeperderrel)
Had a issue with the oil plug Okay Went back he gave me another quart of oil made an appointment to come get the whole thing checked again So far good service good decision-making vitamins right Further updates to come
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October 2023 by Mahjabeen Khan
I’ve been coming here regularly for two years to get oil changes and other small services. The guys are fast, efficient, friendly, and knowledgeable. I highly recommend this location.
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October 2023 by Margarita Fernandez
Service was pretty slow compared to other places I've been to. They tell you that you need a bunch of service done to your car (mind you my car is quite new and I just got it checked out entirely recently by the dealer and just replaced my tires) , they then go inside your car and tell you to replace your cabin filter which was replaced by themselves a couple of months back. They open the glove box and drop everything. They recommended me I get a tire rotation while I just got NEW TIRES. It was quite irritating. Second time I came here and last time. I'm currently trying to fix my glove box because it doesn't close correctly. Do not recommend!!! Only giving one star because staff was extremely nice and friendly.
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October 2023 by chet macon
Came in for a simple oil change ,waited for about 5 minutes crew was very polite and thorough. Being impressed by the service, I let them do a radiator flush on the car.
