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January 2024 by Shadi I Ibrahim
We went to return shoes with receipt. Aldo indicated there is no cash available come back a different day. We came back and they didn’t want to return the order even with proof of purchase. Once the manager came then all of a sudden the cash is available. My body cam has entire footage of how you refused return even with receipt and original payment method.
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December 2023 by Patty
I understand it’s the holiday season but the guy with the glasses he may have been a manager definitely Hispanic is rude. Terrible customer service. You are in sales; customer service is KEY! Do better. Don’t come to this location.
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December 2023 by Dania Natsheh
They don’t do returns or exchange at all. Very rude employee and when asked for the manager he said he is the manager.They make up excuses not to return a new unworn BAG with tag and receipt. When called customer service online they said I can return it even without the packaging.Worst service ever.
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December 2023 by izhaq Y
Very rude manager. Does not accept returns in any case. Does not work according to Aldo’s return policy. The manager takes advantage of his position and treat customers who want to return items badly.
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August 2023 by Alison L
Found some great deals on sale. Staff was okay. Swift checkout.
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December 2022 by Mia McNeil
When I can catch a deal on there shoes they definitely make my day
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December 2022 by Veronica Magdaleno
Black Friday deals going on rn
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February 2022 by Lucas Greene
Store manager was VERY helpful. Placed an order for me to pick up my boots at Orland Park store. Very professional
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December 2021 by ericka m
Went to the chicago ridge location right when we walked one of the girls that works there walks up to us, not to greet us or ask if we need any help, the first she mentions is that my partner had came in a couple days before to buy me a surprise gift. Surprise that wasn’t a surprise anymore thanks to her, it wasn’t an accident that she said it I could tell by the way she said it. After that the whole time we were there the workers were making comments about my partner now bringing me with him to the store.
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October 2021 by Robert Gekko
The cashier at this location was very rude. I have had better service at other locations. Chicago ridge mall Aldo?
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August 2021 by Deidra Walton
Found A good pair of heels
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July 2021 by MArshey mCcASTER
Not enough workers!
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May 2021 by Hazel Williams
I love the merchandise and the sale associates are very professional and friendly
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September 2020 by olujide lawal
Can believe the special discount i got on set of shoes ? and other things at the store.
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March 2020 by Ricky Fort
Great place to shop!!! The stuff was on point. Can't wait for the nice weather!!!!
