Bath & Body Works offers a wide range of quality products, including body lotion, shower gel, and popular 3-wick candles. With hundreds of scents available, customers can easily find the perfect fragrance for themselves or as a gift. The store is noted for its clean environment, though some customers have mentioned that prices can be high, often waiting for sales to make purchases. Customer service experiences vary; while some locations provide exceptional service, such as at Chicago Ridge where employees received praise for their helpfulness, others have had less satisfactory interactions. Many customers appreciate the helpful staff who are eager to assist, ensuring shoppers do not wait long for answers to their questions. The rewards program is a highlight, with loyal customers enjoying benefits and discovering new favorite scents. For those with sensitive skin, mixing scented lotions with regular unscented options has proven beneficial. Overall, Bath & Body Works continues to be a popular destination for fragrance lovers seeking quality products and a pleasant shopping experience.
There was 1 young lady that went above and beyond. I have been to other bath & body work stores and everyone's been friendly BUT this young lady takes the cake. Wish I got her name.
December 2023
Candle Day!!! The staff has this day completely under control
December 2023
Strongly recommend good deals and smiling faces with the attendant girls
