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April 2024 by Viridiana Rios
I faced discrimination from a young lady I needed help with a return I did not get greeted at door so I kept moving to where I was heading the cash register. However no one was there so I waited peacefully until someone came right behind me and was greeted and taken to get help right away that’s when I spoke up. Very upset Adrian then helped finish my transaction he was very nice and friendly great job !
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July 2023 by Louis Smith
The young dude farod was awesome fast n quick even help me pick my son birthday shoe out was patient and polite. Had all good energy. And between helping me he was helping others and getting everybody out fast.
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November 2022 by Fumi O
I’m not sure what their name were, but it was two of them who helped us. They were very nice, they were two older black ladies who helped us tremendously, they help so much I had to come here to say they were phenomenal, great experience, great customer service, thanks so much you made my daughters experience here worth while on her birthday for her birthday shoes, great job!
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November 2022 by Synthia Smith
SOLD ME FAKE BLACK TIMBERLAND BOOTS! BEN BUYING THEM FOR YEARSSSS FROM ALL OVER EVERYWHERE NEVER HAD A PAIR LIKE THIS BEFORE I AM SO DISGUSTED
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October 2022 by John Smith
Evelyn helped me out over the weekend and always helps me out she’s one of the best hands down!!! She’s quick polite and even checks me out fast thanks again your the best!!! FOOTLOCKER U GOT A GOOD ONE AT RIDGE ???????? EVELYN FOR GETTING MY KIDS FRESH!!! THANKS AGAIN
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October 2022 by Cory hudson
Went there today to buy some shoes there mgr Evelyn was horrible kept talking over me and was not listening or trying to understand the situation and no use of calling customer service they just gonna promise that the district mgr Tom gonna call you and he never gonna call or reach out to you , Stop shopping at footlocker in kids Chicago ridge mall they don’t care about their customer or neither does there mgr Evelyn , she is loud and ghetto poor customer service all around the board Shame on footlocker for not caring about their customers
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July 2022 by Tiwalade Odedina
I’m not sure what their name were, but it was two of them who helped us. They were very nice, they were two older black ladies who helped us tremendously, they help so much I had to come here to say they were phenomenal, great experience, great customer service, thanks so much you made my daughters experience here worth while on her birthday for her birthday shoes, great job!
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November 2021 by alvaro martinez
Mann the Manager 24/7 on her phone when trying to help me out get like I was talking to myself
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August 2021 by Jazmyne Peters
ROLANDA M. was. Absolutely FABULOUS!! Her customer service skills are SUPERB. She deserves to be promoted to store manager. You guys have a GEM on your hands! Thank you Rolanda!!
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May 2021 by Gordon Dancy
Cool staff and very friendly
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March 2021 by Nina Just’Nina
I normally shop here to purchase all of my sons shoes. But this particular day, I walked in and wasn’t greeted. Someone did eventually come over to assist but she wasn’t a big help. I asked her for a shoe size and all she did was tell me to go next door and get it from them. When last I checked, they used to do that. But I guess.
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March 2020 by Alison Armstrong
Shopping for cousins
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July 2019 by Timothy 1:22
Prices to high.
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June 2019 by tae hatten
It was ok very crowded and took a long time just to find out the shoes I wanted was sold out. I ended up buying a different kind and my kid liked them so everything is cool thank you
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June 2019 by Debra Higens
Helpful staff
