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January 2024 by Barry Williams
Always comes through .
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August 2023 by Skye Caplan
They got us in fast and replaced a tire that was close to going out. 10/10
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March 2023 by MARY ANNE Watson
Carlee and Nicole are amazing! We recently purchased two 16 ft box trucks to deliver our recycled auto parts and Carlee and Nicole helped us select low mileage/late model trucks. From start to finish, the process was seamless and efficient. Communication was top notch! Most importantly, our drivers are so happy to be driving such quality vehicles!
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March 2023 by Algis Kivenas
Broke down twice, talked to Julius, even FaceTimed him to get me rolling so I could make it there.Absolutely great guy, the night shift there rocks.
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December 2022 by Bobby Harris
Just recently purchased two 16 ft box trucks from Penske, Carlee and company were great throughout both deals, thanx Carlee…
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September 2022 by Steven Davis
I went to Penske looking to buy a box truck for a new business i started. Carlee was the first person i meet and she helped me tremendously. She really was instrumental in this whole process and made it easy to make the decision to purchase a unit from Penske. I will definitely be back to buy more units and definitely spread the word about Penske and its commercial vehicles and quality staff.Thanks again Carlee.
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September 2022 by Jack Walder
This is our second box truck purched through Penske. Bill has been great to work with. Very good communication throughout the process.
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August 2022 by Matthew Muller
Penske Chicago Ridge is by far the best place to do business. I have bought over 30 trucks from Penske over the years from multiple locations yet this one sticks out of the crowd. Their professionalism and consideration to the customer is second to none. I highly recommend doing your business here. Make sure to ask for Carlee! She is the absolute best!
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August 2022 by Topshelf Shellz
I highly recommend! Interested in used trucks, don’t look any further! Penske used truck center is where you want to go! Ask for Bill Crowley, Very professional & friendly!Top Notch customer SERVICE!
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June 2022 by Sia B
We had a horrible experience purchasing a semi truck. The sales person would not respond to us and we had to continuously reach out for updates. The first truck we put a contract on had mechanical issues so we had to find another one. After we found the 2nd one they said it would take an additional 4 weeks and it actually took 6 weeks to get it. They should make any repairs to the trucks before actually listing it on their website and get better customer service sales people. I asked to speak to management but was never able to get in contact with anyone.
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June 2022 by Dada Kollie
I will highly recommend anyone and everyone one to check out penske used truck sale. Ask for Bill Crowley, he is a great rep rhat will walk you through all and every process along the way with ease and peace of mind.I'm glad I got in touch with Bill. With his help, I was able to get a perfect used 26ft freightliner box truck.
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May 2022 by Preston Griffin
The Penske representative Carlee was very helpful she was very attentive and saw to all my means. So far I have had a great experience and looking forward to working with her. Great customer service and very consistent she made my life a lot easier
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May 2022 by Lorne Stennis
I was so excited to have worked with my rep. Carlee made my experience very pleasant. From the moment she took my phone call, I knew I was in good hands. Keep up the good work Carlee!
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April 2022 by Dragan Jovanovic
I have been in the trucking industry since 2015 with box trucks. We are a family owned company running straight box trucks. We met Bill Crowley in 2019 when we purchased our first truck with Penske! Bill Crowley is the person that makes it all happen! Thank you Bill for Everything!. Since we started dealing with Bill, we bought at least 10 trucks because it was such a pleasure to work with him, and he made it easy to buy great truck from them! Bill is the reason we are with Penske!
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April 2022 by Arrow Truck
We pick up trucks all over the Chicago area, and this location is definitely the best from beginning to end. When we call to find out if the truck that we purchased is ready for pickup, the trucks always are ready at that time without any callbacks or issues, unlike several other vendors. Carlee Schwarz is always upbeat and helpful in getting the paperwork done and locating the truck quickly. We are looking forward to more trouble free business in the future. Thanks!