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February 2024 by Denise Gildon
The technician saw that the knob is broken which prior technician came to replace parts.. he put it back on and after drying a load the knob is off.. he put in order for replacement
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January 2024 by C. G.
Refrigerator is still not working.
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January 2024 by Sherman Baker
Mark was very professional and knew his job. I would welcome himagain if I need service!
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January 2024 by W Russell
She took her time, explained everything.. great customer service
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January 2024 by Daniel Santiago
Cristian R. - was very professional and knowledgeable had diagnosed the problem with my dryer quickly.
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January 2024 by Charlean Whitehead
Mr Abdelkarim was very courteous.He asked questions regarding the filter, thermostat, carbon monoxide detector, etc. Then he checked the various parts of the furnace and explained in detail why it was necessary to check. He left his workspace very clean. Overall, I feel like I had a good experience because my furnace continues to work well. Thank you!
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January 2024 by Sheila Taylor
Tech was greatBut info from AHS not good at all. Very disheartened by their decision. What am I paying for?
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January 2024 by Anita Chavez
He didn't fix the problem of the washer not spinning. He actually broke my tub & now the water is leaking from underneath. Now I have to wait 2 more weeks. This is the 2nd technician that came out for the original issue. Please send knowledgeable people!
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January 2024 by TheYoungdan
Ordered a part at the beginning of October and called a week ago to find out that part is discontinued. Called for a refund, and they said I would get an email but never received the email. I called back a week and a half later to find out what happened to my refund and i get a rude customer service representative saying they dont know what happened but then told me the same thing the other person did. Fingers are crossed, hoping I will finally receive a refund. Be careful! Sears direct parts might be a scam!
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January 2024 by Denise Davis
Nathan is the best Technician you have!
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January 2024 by Orlando Griffin
Very nice and quick with his craft..thank you
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January 2024 by Debbie Fandrey
Very knowledgeable, friendly and respectful.
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January 2024 by Aldene Gibson-Jones
Precise and to the point. Very nice manners and very nice in general.
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January 2024 by Tuneisha Owens
Roberto was pleasant, professional and informative. He provided great service.
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January 2024 by Mary Dolan
Very knowledgeable and nice.
