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February 2024 by JAMIL MISSMAR
I wanna say thats people here are amazing specially Maria she is so helpful kindly she helped me three timesReally appreciate you
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February 2024 by Gavin Deezy
Waste of time. Guy on the phone talked to low it was annoying then told me he can’t say what phones are in inventory but when I get there they didn’t have the phone. Waste of time and how are you T-Mobile but don’t have any phones in stock.
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January 2024 by My angel San miguel
They left my cell phone worse than it was ?
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January 2024 by Marisol Garcia
Nice phones
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December 2023 by Agent L0KEY
Not shady like the corner store type T-mobile location. Very helpful and knowledgeable employees.
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November 2023 by rodney rodney
Get phone and accessories here
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October 2023 by Laurence Evans
I needed a question answered about moving flies and the person working was more than helpful
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September 2023 by Kathleen Kowalski
My Prospect Randhurst store was heads above other stores. Had a problem and stopped at 3 others ranging from 95th street, La Grange and finally Randhurst where in less than 5 minutes knew the answer and helped me! Thank you!
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August 2023 by Roman
Walked in to upgrade phone, new phone was opened, but accociate took phone to back to put screen protector on ,after that screen protector was peeling off shortly after, got home and noticed that phone was used before, so I called customer service and settled things out went back to store and manager was showing signs of anger, my phone was replaced and new screen protector installed again with protector peeling off that cost $40 also new phone was not properly activated I had to go to normal friendly service to complete activation in another townI would newer visit this location again! ! !
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July 2023 by Judith Lara
I would like to formally say the service in T-Mobile is exceptional. Shawn greeted us in a very friendly; and exciting way! I walked in feeling like I was at a friends house more than it felt like I was a paying customer - this is the type of customer service I admire; welcoming! Thank you Shawn for providing us with the care and service!
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May 2023 by Timothy Daniels
Nice store very helpful staff helped us out with all of our problems
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March 2023 by Vittorio Carli
The employees are ok but the place is understaffed and you could wait an hour to get help with a simple question. When I comes down to it T Mobile seems to only care about selling phones and not customer service.
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March 2023 by Rajar Sharafany
I won't to buy Apple Tablet the price alittil bit more than any other store but the payment is good to pay for two years. It to pay foe internet $20 a month WiFi witch I don't need is too much I will buy it on credit card or cash better . but the service is very good I Ben with T-Mobile for 10 years they are very kind specially the profisional s who work on the tel and make discussion they are nice people and make me satisfied .Update99 % in T mobile very kind and helpful I was looking for tablet line and they have promotions if you get a line you get free tablet I took the opportunity and got me LARGE Samsung tablet for hundred bucks can't beat this . Thank you T mobile you are lovely I never took advantage from any body other than T mobile.
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January 2023 by Jackie Loza
Worst service I ever have in any store! Never come back here, manager lied about discounts and they give me a hard time, have to come back about 4 times.
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December 2022 by Judyta Szwab
Khaled the store manager was extremely helpful and made sure everything was perfect and working before I left the store. I bought so many phones from T-Mobile and usually the associates would just have me take the phone home & I would get so frustrated trying to set it up on my own but Khaled went above & beyond.
