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August 2023 by Dania Shelton
First of all we are all different and are entitled to our opinions. I asked for a simple pedicure and manicure. When she was finishing my pedicure, two customers came in, she then told me I had to come back for my manicure. A simple manicure. I told her no. I asked if perhaps the other technician can service me ...a simple manicure. She said no. She and the other technician begin working on the two customers that came. No one knew what I was experiencing because I did not raise my voice I didn't say a thing I just left. I will not return. BTW the technician was the owner ...Service: Pedicure
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August 2023 by Dalia Ja
If i can give this place zero stars i would! They have the worst customer service and they dont want to work. Everything in that place is dirty and not sanitary. They charged for services i never even received. DONT GO THERE EVEN IF THEY ARE THE LAST NAIL SALON OPEN.
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December 2022 by Jenny
This place is clean. The staff is easy to understand and friendly. Prices are normal. I call ahead to make sure there is no wait or put my name down for a specific time. All techs are great, but Joe is amazing. He gives the best lower leg and foot massages and pedicures.
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December 2022 by Lynn Lepper
I have been going to Us Nails since 2008. The staff are outstanding nail specialists.
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October 2022 by Carmen aka NaNa
I use to go to this salon often when I lived in the area. I moved to Elgin but my mother still lives there. My daughter is getting married on Friday and I was in the area and decided to go there. HUGE mistake.. Something changed on a personal level for the owner. She is usually VERY nice and now she is VERY angry. I'm not going to go into details about my experience. But for those that know her PLEASE pray for her.Services: Pedicure
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September 2022 by Melissa B.
I would give them a big ZERO if I could. Called and asked if they had opening they did. Went right away as I was down the street with my Mother in law. Asked the price for a no chip pedicure and no chip manicure. They had to ask someone else. They gave me a price of $65. We arrive and the lady that helped my mother in law had her air buds in the entire time having a conversation while she gave her a manicure. Rude as hell!!! The color she picked didn't match the sample at all. See picture below. They have numerous reasons why they didn't match. Never had them not match the sample at any other salon I've been to. Asked for a different color for her toes since she was not happy with the color and they chose a regular color even tho we asked for no chip. The other worker says she didn't know we were doing a no chip. Get ur s*** together!!! We go to pay they say it's $80. They told me over the phone it was $65. I refused to pay more than the $65 so that is what they ended up charging us. Horrible customer service and not friendly people at all.
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September 2022 by Amanda A.
Usually this is my place to do my nails , I love the owners but the older woman (second desk to the right) ruined my experience. She doesn't care! Doesn't look when filing, filling my acrylic in 1 second, cutting my skin, painting so fast and slobby. She's the reason I'm going to stop coming. And she tried charging me for no chip when I didn't even do it
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August 2022 by Lana Oliver
Been going there at least a year , have my favorites and the Owner Heidi is wonderful!
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August 2022 by Janet Wiazak
Love this place. Joe always make sure my nails look perfect.
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July 2022 by Muffy Wright
They didn’t know how to paint my toe nails white she kept putting multiple coats of polish on one toe and it definitely made my nail color hard to finish drying with the no chip light and 3 different people had to fix it within 3 hrs at this shop …. I was so mad they couldn’t get it right
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July 2022 by Evangelist Hayes
Only came for a polish change, the lady was mean spirit, try to use dirty tower, didn't do well polishing toes had to get her correct mess up. They change the price, just a bad experience. One lady name Holly was very nice. But manger and the mean spirit woman horrible.
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April 2022 by K J
I don't know why this places is rated lower than others in the area. I have been to most nail salons within a mile radius of Chicago Ridge Mall and US Nails beats them all in service, quality of work and cleanliness. I have already gotten two no chip manicures and a pedicure there and am more than satisfied. I will keep on coming back... If you're looking for a nails salon in the Chicago Ridge mall area definately give this place a try, not the other ones on Ridgeland or 95th. Ignore the bad reviews... perhaps the "problem" employees have been replaced or they were never the problem.Oh... and if you don't like the color you chose say something after the first nail/coat... Don't have them paint and finish your nails and then post a negative review. Come on people... we can be better than that.Services: Pedicure
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March 2022 by Kathy J
I don't know why this places is rated lower than others in the area. I have been to most nail salons within a mile radius of Chicago Ridge Mall and US Nails beats them all in service, quality of work and cleanliness. I have already gotten two no chip manicures and a pedicure there and am more than satisfied. I will keep on coming back... If you're looking for a nails salon in the Chicago Ridge mall area definately give this place a try, not the other ones on Ridgeland or 95th. Ignore the bad reviews... perhaps the "problem" employees have been replaced or they were never the problem.Oh... and if you don't like the color you chose say something after the first nail/coat... Don't have them paint and finish your nails and then post a negative review. Come on people... we can be better than that.Services: Pedicures
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December 2021 by Jennifer D.
i had a last minute emergency appointment for work and never looked at reviews and regret i didn't. i came in and this was the second time i've ever gotten my nails done. i give thanks to the lady for providing me a fan for my hyperhidrosis but that's it. i didn't know about acetone and she took my old acrylics off with a GLUE ON NAIL. she was using a fake/glue on nail and nail clippers to get my old acrylics off. i had even trimmed them down to where my real nails were so she had less work to do and this is what i got. she tried the design i wanted and failed so i told her just a solid single color and a glitter top. the nails feel cheap and i'm scared they'll break easily. don't come here unless it's something simple.
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October 2021 by Dawn Jaroszewski
I called a week ago. Booked an appt with Tia at 430. At 440 I had to ask again about my pedicure. I was told they had 4pm (their error) and was given the option of another staff member. Pedicure average. Nails not even. My time is important to me and I had other things to tend to.Be respectful of your customers appointments or you will be loosing clients.Service: Pedicures
