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December 2023 by Mary O'Connell
Keith is the best. He scheduled a last min appt to help me and what a professional! Highly recommend. Thanks again, Keith ! A++++
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October 2022 by Lydia M.
Keith was so generous with his knowledge and his time. He gave us advice that was in our best interest. He's in it for the lifelong customer, not the quick buck. We learned a lot and will be back.
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September 2022 by Lindsey Miller
Highly recommend, I would work with him again any chance I could.I happened upon A & R while trying to find somewhere to sell some items from my grandfather and I could not believe my luck when this place popped up. Keith was very communicative from the start, I sent in some pictures of the items (coins and old cameras) and then we set up an appointment so we could go over the items. He explained every step in the process as he evaluated the coins and also was able to explain why certain coins were good /great /not worth more than the currency value. We talked about which cameras are currently in demand and how that effected the ones I had, and decided not to move forward with those. He was so personable, was very easy to talk with, and wanted to make sure I understood the information about the pieces so I could decide if I wanted to go through the exchange.
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March 2022 by Stacey Williams
I was wary of all the shady-looking gold businesses when I wanted to sell my old jewelry, and am so glad I found Keith. He will treat you like family and explain everything he is doing to evaluate your pieces. I am looking forward to selling more!
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January 2022 by Karin B.
Met with Keith today with estate jewelry I inherited. I'd planned to meet with him a few days ago, but had a family emergency and he was so understanding. Keith evaluated all of my items (quite a few) and offered me very fair prices on the ones he wanted to buy. On the items he didn't purchase, he explained why and offered suggestions on how I could sell them. I would suggest taking gold to him over other places as I feel Keith pays more. He is knowledgeable about stones as well. I have more items to sell and will be back for sure; have already recommended A & R to a few others.
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January 2022 by David K
Why do you have to be so terse and flippant over the phone? You lost a customer.
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November 2021 by Hannah Wiitala
Cannot speak highly enough for my experience with Keith at A&R. He was extremely genuine, honest and just lovely to chat with. Worth going out of your way to support and do business with!
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October 2021 by Andra Mocanu
Keith is a wonderful human and just the sort of person you’d want to interact with for something like this. Beyond being qualified, experienced, and thorough, he is kind, communicative AND has integrity, as noted in other reviews as well. I lean towards skeptical but I found him to be so trustworthy. He explained all aspects of his assessments and even recommended I hold onto some pieces for various reasons. Really an outstanding experience from the first response to my voicemail requesting an appointment until I walked out the door.
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September 2021 by Andra M.
Keith is a wonderful human and just the sort of person you'd want to interact with for something like this. Beyond being qualified, experienced, and thorough, he is kind, communicative AND has integrity, as noted in other reviews as well. I lean towards skeptical but I found him to be so trustworthy. He explained all aspects of his assessments and even recommended I hold onto some pieces for various reasons. Really an outstanding experience from the first response to my voicemail requesting an appointment until I walked out the door.
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September 2021 by Alejandra M.
Stop looking for other buyers. This is the best place to go. Keith is not only an expert who will pay you a great price. He will take all the time to explain in detail and educate you about what you bring to sell, because he is passionate about his work as a gemologist. Keith is the Bob Ross (painter) of jewelry (and he sounds like him as well). His customer service is above and beyond. He is honest and genuine when other buyers/places will try to give you less than your stuff is worth. He scheduled an appointment for me on a holiday. I am thankful for all his help.
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July 2021 by Regina A.
EXTRA STARS NEEDED. I came to A&R because I needed to sell some coins to help pay my mother's medical bills. I was -slightly- familiar with what I had, but I didn't trust my research skills or my sources enough to be really confident. So I arrived at my appointment not quite sure what to expect. Keith was amazing. First of all, he was very considerate in terms of the mask situation. Even though I'm vaccinated, I'm still pretty cautious because my mom hasn't yet had her second shot, so I generally wear my mask just on G.P. He took me into the office and unpacked the coins. He was very methodical, making a list and keeping notes, then explaining to me exactly what I had, in what condition, and how various factors affect the price. He showed me his pricing and explained the costs of doing business, including his commission structure. We counted out the coins together (this part is actually relevant) and he gave me his offer. We negotiated a little bit and came to an agreeable total for both of us. He printed me a check and off I went, a happy little camper. BUT here's where it gets even awesomer. That night, I got a call from Keith, telling me he'd made a mistake. _Oh crap_, thinks I, mentally preparing to have to return a chunk of money. Nope. He was calling me because the mistake was in the OPPOSITE direction--he actually had mis-calculated (both he and I, two intelligent human beings, somehow BOTH calculated 10 rolls of 20 coins as 100, rather than 200 coins). So he was calling to let me know that he would be sending me a good-sized check. Look, I'm not a cynic by nature, but I'm kind of a cynic by experience. It's not every day someone will admit a mistake, especially one that involves a chunk of money. I was blown away, not gonna lie. Keith and A&R are forever on my "absolutely will do business with" list. I was impressed by his knowledge, qualifications, and thoroughness; I am even MORE impressed by his ethics.
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June 2021 by Ellen Miller
Keith is very professional and fair. Payment was immediate. Would use him again! Be sure to book your appointment prior to going.
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June 2021 by Lisa B.
With my parents both gone, it became my task to go through their belongings and separate the wheat from the chaff. I was assisted by helpful Howard, who guessed from the photo I sent that nothing was valuable, but I figured better check stuff out in person. We made an appointment for the next day, and it turns out Howard's instincts were correct. Even though I didn't get a windfall, I really appreciated Howard's skill, kindness and expertise. Very COVID safe too!
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May 2021 by Tracy W.
Keith is such a kind man! As other reviewers have said, Keith is passionate about his line of work, experienced and knowledgable, and very open about how he would approach the collection of items I brought in. He made me an offer for many of the items but made clear that I could make more selling the pieces at retail, and explained his pricing clearly. There was absolutely no sales pressure. He even referred me to someone for a more scientific evaluation of a stone he was unsure about. I will definitely be back when it's time to sell some old jewelry.
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March 2021 by Jennifer W.
I had a great experience with A&R Estate Buyers. Keith was very responsive to my initial request, willing to work around my schedule, and has his COVID protocols in place. Keith's knowledge is obvious and he was quickly able to tell me which of my pieces were sterling v plated silver and the steps I should consider in keeping or selling. Grateful A&R Estate Buyers is in the neighborhood. Would definitely recommend!