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October 2023 by Chemo TheKid
Have brought my car twice here and had nothing but positive experiences. Definitely will be my got to when I can't get it done myself. Diagnoses issues well and won't pressure you to get it done there.
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October 2023 by Michael Sullivan
I have used A-K Auto for years and love the work they do. Sam and the team are amazing! In the past I have had minor mechanical issues fixed, done a full muffler replace, tune ups, etc. Most recently I had some body work done to replace a fender and trim, plus a new side mirror. After the repairs at A-K, everything looks better than before it was damaged in the first place, and it was done a day faster than quoted! They are always very upfront and honest with costs, materials, parts etc, and they are very good with communication throughout the process. Highly recommend 5/5 stars!!!Services: Auto body & trim repair
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August 2023 by C J
A-K Auto was recommended by a family friend. The service provided to fix my car was great. Customer service at the front desk was okay
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June 2023 by Chris L.
Be Aware. Story: Needed rear door to be fixed and brought it for an estimates. Given by Owner: Sam for price of $1400~. Took the car in two weeks later. Dropped the car, and went over the estimates again with Sam, and left the car there for repair. Within 45 min, I received a call from Sam, asking me to come back to the shop and discuss which repairs he should fix. Be confused, I biked there again. Now he is arguing with me that the quote of $1400 included only the part of the repair, and now to do the new job, the cost is over $2800. He also made up lies of how I did not want to fix part of the damage on the same door panel. I ask him: Does it make sense I wanted one part of the door to be fixed, but not other part, when I am doing this through insurance?. Took the new estimates and left, and not going back again ever. Buyers be aware.
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April 2023 by Russ
I can't recommend A+K auto. I brought my car in to diagnose a thumping tire a few weeks ago. It cost $90 for them to diagnose it, which I was fine with. It took 3 days, which was an inconvenience.They determined that it was a front strut was caused an imbalance in the rear tire which made it wear unevenly.They quoted about $1600-1700 to have the front struts and crossbars replaced. They also estimated another $2000 in unrelated services like spark plugs, air filter, etc. that weren't needed.I was able to take the car to another mechanic that changed the struts and crossbars for a total of $900, much much less than A+K quoted.Then I bought and had new tired installed. It was only when I went to get an alignment that they discovered the rear wheel was way out of alignment, and is not adjustable. Meaning that the original wear was from bad cross bars, and not the front struts like advised.So while the front struts may have needed to be replaced, they were not the immediate issue, and now I have to have more work done. And A+K auto charged almost twice what another shop did. I was told the strut assemblies from Mercedes are self contained. They do not take long to install.I won't be taking our car here anymore unfortunately. I believe they routinely overcharge.RESPONSE TO AK REPLY:The estimate you provided did include other maintenance costs. It was $3600. I tallied only the front strut related costs and it came out to $1700. Ignoring the spark plugs, serpentine belt, etc.
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March 2023 by Ben Zhou
Ak auto is my go to place for any car issues. I really appreciate their honest and transparent pricing and they do good work. Their quotes are always more affordable than what they quote you at the dealers.
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February 2023 by Kadeja T.
A+ client service. I recommend this place to anyone and everyone. My car had body damage and it was fixed excellently in the quickest amount of time they could. I will be going back for other auto services.
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November 2022 by Carlos C.
My car was hit while it was parked. The other person took responsibility for it. I called other repair shops but their earliest convenience would be 3-4 weeks to even start the repairs. I then stumbled upon A-K auto mechanic shop, I called them and they said I could drop it off and they could start working on it immediately. I was honestly impressed by how they handled the insurance claim and the entire process. Dropped off my car on a Monday and it was ready the following Tuesday. Highly impressed by their professionalism and knowledge on how to navigate an Insurance Auto Claim.
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November 2022 by Kristy Beecham
I've trusted them with my family car for over 10 years, always honest, always knowledgeable and professional.Services: Auto water leak repair
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September 2022 by Cloud C
I went to get my tires repaired and they didn't say there was no time ，and then just pumb some air, and they took my 10 $ ，and told me that it ,so pumb air need 10 $ .very disappointing service. from the manager to the staff are all big liars.Service: Tires
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August 2022 by Shubham Patel
Complete trash place, been there today to ask about noice in my car dashboard, old lady in front, in rude & disrespectful tone told me it'll be $160 just to check what's wrong. Can't even get the estimate before that.. will never go there or recommend anyone. Can't give less then 1*.
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June 2022 by Kathleen M.
If I could give this business zero stars I would. I brought in my car for an estimate for a repair. I didn't hear back for two days, called and was told the mechanic would call me right back. I waited an hour, then walked to the shop. The mechanic asked me to wait for the estimate. I said no problem and sat down in the waiting area. Suddenly, I think it was his wife, came out of the office and in a loud voice said. "You can not sit here" and demanded I follow her into the garage. She found a folding chair and set it outside in the parking lot. Please keep in mind it is 99 degrees out this day. I asked her why could I not wait in the office, why would she make a customer sit in extreme heat? She spat out "Pandemic". Neither she nor her husband were wearing masks so I don't think Covid was the reason. I could not believe the rudeness and lack of consideration for a customer. If they treat a human being with such disregard, how will they treat my car? I asked for my keys and after some back and forth the mechanic gave them to me but not the estimate unless I paid 95.00.
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June 2022 by Grant Austin
Been going here for years, A+ service every time. Affordable, friendly service at less than half the cost of your dealer. Have sent several friends here and they’ve all had a great experience.
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May 2022 by Mike G.
A-K is my go to mechanic. Sam has fixed different issues on my car over the years and is always fairly priced, honest and quick. I drop my car off in the morning and by the time I'm down with work, it's ready for pickup. I won't go anywhere else as long as I live in Bridgeport, A-K is the best!
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March 2022 by Yutong Wu
I called, visited, tried to communicate and ended up asking my keys back, simply because I felt so difficult to talk to the ladies in the front or the mechanic in the back. Yes they are very busy but making things clear would help get things in and out faster I suppose? I am not ok with $75 magically becoming $95 (not to mention that it should only be charged if I decide not to use their shop but they wrote it down as if it was a base charge) on the job sheet and the lack of certainty on basically anything. On top of that, impatience and not willing to listen is what I felt during the entire conversation. Last but not least, an FJ Cruiser is an FJ Cruiser and it is not a PT Cruiser... I later took it to a place nearby where they have a good amount of enthusiasm and at least a smile on the face.Service: Transmission
