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April 2024 by Stephen Ball
Ordered a grill Sunday night, Joe called Monday morning to schedule a Tuesday delivery. The assembled grill didn't fit through all doorways so Eddie and his partner were willing to take it apart and put it back together again. Assured it worked and were on there way in no time. Great service, friendly and fast. Thank you Joe, Eddie, and crew!!!
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March 2024 by Class m
I went in to gather items during the week to take care of some home improvement over the weekend. One of the items I wanted to get was spackle. An older man, who greeted me at the door, helped me with the items from the beginning of my visit. He showed me the spackle shelf. He told me they were all the same but some were just lighter than others. Turns out they weren't spackle! I was duped and angry when I started to do some work at home! Now I have to waste my morning to get it replaced! Make sure you are getting what you're supposed to because people at the work are only there for the money and don't care if customers get the wrong items!
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March 2024 by Maire Phelan
If you’ve got a project and have only vague ideas of what you’ll need to start, definitely speak to Russ at this location. He was able to help me narrow down what I needed, and also suggest vital pieces I hadn’t thought of like a vise. Thanks to him I got the pieces of my project done that I couldn’t have dreamed I’d be able to do myself back when I started.Prices for what I acquired were all very reasonable, location is easy to get to in the lakeview area, right by the red line, and all the equipment I purchased works great.
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January 2024 by Chicago Blackhawk53
Everyone is always so helpful there.
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January 2024 by Mario F
Man who helped me was very rude, and bent the key I asked him to copy. I was unaware one of my keys were not able to be copied and he was very rude when he informed me. As I thanked him for helping me he curtly said goodbye.Go to the Ace on Broadway and Cornelia instead.
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December 2023 by Christopher Hrabe
Stopped in to look for a Christmas tree stand to (hopefully) replace perhaps the single biggest cause of holiday anxiety in our home - the wobbly screws in our current stand that barely keep our tree upright each December.I mentioned this to Russ, who immediately introduced me to the Krinner, the gold-standard for Christmas tree stands. I was making my way to purchase it when I got a text from my mom that she had already bought one at another Ace location based on overwhelming recommendations!I didn’t end up needing the stand, but I left the store knowing I would be back soon, and I would be in good hands with Russ and the rest of the staff.After my first visit, big endorsement for the customer service, friendly atmosphere and selection of quality products available. Thanks, Russ!
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September 2023 by Duffy Family
Perfect size for most condo/apartment living needs with a great staff. One of the best home resources around!
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September 2023 by Jamison Cloud
I’m a huge fan of smaller hardware stores such as the Lakeview Ace Hardware for the knowledgeable employees they always seem to hire. Yes the bigger box stores often carry a wider array of items but when you’re looking for something small and random, those places never seem to know if they even carry what you’re looking for and more often than not don’t seem interested in helping me either. Hardware stores like this, I truly appreciate and they’re locally owned franchises so it’s money coming back into the community.
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September 2023 by Sherri Ter Molen
A plastic bag strap buckle broke, but I wasn't ready to give up on the free canvas bag I received from an employer in the 1990s.Luckily, neither was Russ at Lakeview Ace Hardware.Russ suggested a metal replacement to reconnect the strap, and to my surprise, he actually got down on the concrete floor to hammer the new triangle piece closed for me!I have been to this Ace Hardware location many times since I moved to Buena Park (an Uptown neighborhood) in 2004, and I have consistently received outstanding service. I highly recommend Russ and the rest of the team!
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September 2023 by Double A
I walked in and was greeted by a young man who was very helpful. A minute or so later an older white man asked if I needed help, I said no, because I had just gotten help, yet he proceeded to watch me shop. So I walked to another aisle to see if he would follow me and he did. I don’t like to be profiled while shopping and no doubt it was racial profiling.
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September 2023 by Aaron B.
I walked in and was greeted by a young man who was very helpful. A minute or so later an older white man asked if I needed help, I said no, because I had just gotten help, yet he proceeded to watch me shop. So I walked to another aisle to see if he would follow me and he did. Then I walked back to the aisle that had what I was looking for and he followed me back and pretended to start working on something. I don't like to be followed or watched while shopping. If you have never experienced racial profiling before, this is a prime example.
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September 2023 by Qingtian Zhou
Highly recommend this Ace Hardware for their efficiency and expert staff, who was incredibly professional and helpful, immediately assisting me in finding the drywall spackle and top coat paint I needed.
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August 2023 by Russell Demydenko
Staff is so nice and helpful.they greeting u as soon as u walk in and helping you all way to your car when u leave..can’t be better.thank you guys
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August 2023 by Timothy Leo
Phenomenal hardware store with extremely helpful and friendly staff. They have everything you could possibly need for your home fixes and DIY projects: paint, gardening tools/potting soil, lighting, cleaning supplies, auto supplies, power tools, screws/nuts/bolts/hardware, lumber, key copying, air filters, water filters, and so so much more. This store is very well stocked, so be sure to ask someone for what you need, because they most definitely have it!
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August 2023 by Nathan Wilson
Writing this review purely because Russ is the best, super helpful and genuinely cares! Highly recommend this Ace to anyone and everyone.
