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November 2023 by Edward S.
I had tried two sets of AAA batteries into an electronic controller. The batteries were in the original packaging. The controller still did not work. I was not sure how old the batteries were. I explained as much to Reese, who was at the register, and he immediately pulled out a volt meter and measured all eight. That was it. They were all dead soldiers. I purchased a new 4-pack, inserted then in the controller and it came to life!I have always found all the employees at J.C. Licht Ace at 725 S. State St. to be friendly and professional. It's a great store to have in the neighborhood.
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November 2023 by Tex Hull
This store is a neighborhood treasure - good inventory and good service.
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September 2023 by Chris Wolf
Ace has everything! And is extremely close to my sons apartment. So it literally is the neighborhood hardware store. For a socket set and small trash can there. Plus Oxy Clean powder. They even have key making services and snacks! Great option for necessities.
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July 2023 by Mark Williams
Very helpful staff. Nice, Polite. The way things were in the past.
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June 2023 by Jerome I.
Sales Rep awful at the downtown location, never followed up with me about a product ..... The vibe I got from them is that they did care
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June 2023 by Luxury Minerva
pretty good but more expensive than others
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May 2023 by Jeffrey R.
Manager followed me around the store when i was literally trying to buy a freaking screw .....just made me feel really uncomfortable i spoke to everyone when i walked in the store and have been in here a few times before... I had on my full work uniform and ID Crazy you still can't be black in America without this type of behavior
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April 2023 by Adam A
Helpful, friendly staff is always going to get a thumbs up ?? from me!
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March 2023 by Alexandre Silva Dourado
Very helpful, friendly staff. I often find myself making trips to buy what I need for projects. Awesome little downtown hardware store.
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February 2023 by Pedro Chavez
Always very friendly and some of the staff seem to know quite a bit, others do not really and act bothered if you ask for help. The prices are quite high however and with limited return policies and lack of stock, its not worth going to if you can order online/go to home depot. This area is extremely limited on building supplies. The next best bet is probably the Ace in river north, much better selection, gold coast ace is just as limited, as is the home depot in south loop.
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January 2023 by Mimjo M.
I don't go there much but when I need a hardware store I choose this one because there's parking on the street, rare for a downtown store.
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December 2022 by Julian Good
I run a restaurant in the area and have stopped by this location multiple times for various pieces of hardware. The employees are always friendly and helpful! The assistant manager Alex helped me today and went above and beyond to make sure I had a great experience!
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October 2022 by Dak
Edit: I was wrong, and the owner’s response was kind and understanding. Apparently multiple spaces along this street are labeled with the street address 725, so when I came across one empty space I didn’t continue looking. Sure enough, this place exists. I’m giving five starts for the kind response but leaving the text of my original review below in case anyone else is confused as I was.I came and it doesn’t exist here. Ace hardware website also lists this address, and the owner seems to be active on here as of a few days ago but the space is completely cleared out and has another business banner on the building
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October 2022 by Austin
Edit: I was wrong, and the owner’s response was kind and understanding. Apparently multiple spaces along this street are labeled with the street address 725, so when I came across one empty space I didn’t continue looking. Sure enough, this place exists. I’m giving five starts for the kind response but leaving the text of my original review below in case anyone else is confused as I was.I came and it doesn’t exist here. Ace hardware website also lists this address, and the owner seems to be active on here as of a few days ago but the space is completely cleared out and has another business banner on the building
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September 2022 by Lou TheTrainer
Great neighborhood location. If you need something on the fly it's perfect. It ranges from home improvement to household stuff.Glad that places like this still exist. Prices are not like chain store home depot but it's convenience.Glad to support local.
