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January 2024 by Francis C.
I bought winter boots here. These boots provide little protection against the cold weather. My feet are quite cold. Also, it appears that one of the boots has a small leak. So one star is fitting.
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October 2023 by A Boone
My first time buying running shoes. Richard J. was very straightforward and helpful, guiding and giving advice, especially with the store's discounts. Five stars, will be coming back again!
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October 2023 by June F.
This shoe store has a great selection of shoes, sandals and boots! They have excellent service, and they have a great selection! I highly recommend this store...
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September 2023 by Rye
came in looking for shoes for a buddy’s wedding and dan hooked me up. he helped me with examples based off what i was wearing, and gave me honesty about what would be best for the occasion. he gave great advice and for it alone i would come back to shop here. there is a wide shoe selection, with very competitive pricing. plus there is free parking if you plan on buying something! this place is great and i’ll be back for my next pair of shoes.
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August 2023 by Tim M.
My son was visiting from Seattle. He purchased some sandals but they hurt his feet.. we returned them the next day and bought a more expensive pair. The gentleman that helped him was nice and professional. When he checked out the owner rang him up. My son has a hearing disability and the owner was rude and condescending. My son says he doesn't want to shop there again. So that is one customer. Since I live in the community and will never tolerate this kind of behavior, especially from an owner of a company nor will my spouse that would be two more. And since I am well known here I will make sure that every one of my friends are aware of how he treats people with disabilities. You can't file a complaint with the ADA just because someone was rude but you can certainly let others know and overlook his overpriced merchandised store.
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August 2023 by Liesl Murphy
We went for the first time looking for new shoes for our daughter. Staff was super helpful and had a great selection. Definitely returning.
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July 2023 by Vera Polic
Came here from out of town while visiting famil I’ve heard wonderful thing about this place!. Everyone seemed very nice except the older white guy. Something seemed off with him. I’m all for inclusion but this guy should probably be working in the back not with the public until he can be trained better. Nice selection.
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July 2023 by Jan W.
I was looking for a specific HOKA ONE shoe that was just not available on all the sites I typically use. I found the colour that I wanted on ALAMO SHOES. I called to ask a few questions and spoke with the owner Richard. He was awesome. He made suggestions and I took advantage of them and the shoes arrived in two days. The one pair fit perfectly and the 2nd in a different color was 1/2 size larger (I was unsure which would fit me due to reviews). It fit and now I am sending back the larger size and ordering that color in the smaller size. A Win-Win! The service is really amazing and the selection is very good. I now have my new 'go to' shop to look at first before any others. I love to patronize local shops and even though I am in the Twin Cities, MN area, I feel Chicago is the Midwest and they are local. I am so pleased and I would recommend this shoe store to anyone and everyone. Thank you for a job well done and for making me a new customer. Jan Wall
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June 2023 by Kelly D.
Great place to buy shoes, and crossbody bags.Customer service is spot on and so many great prices.Still love shopping in store....they make it worth it .
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June 2023 by JP Bader
Hands down the best shoe store in the city. Every one on staff is super kind and patient, will take their time to make sure you get what you want, and will gladly tell you anecdotes about the store, city, and really life in general.You can visit other stores, but this is the real dealAnd the store mascot is adorable!
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May 2023 by szingery
The salesman understood my needs and directed me to really good shoes and helped me pick the best fit for my needs. The selection was incredible and I love being able to try on the shoes to make sure they work for me. I might’ve been able to get it cheaper online somewhere but I could not have gotten a better fit or better service.
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April 2023 by Nicole Berne
Every time we go to Alamo I’m impressed by the customer service. Nowhere else are the staff so proactive and ready to answer questions or help direct you. I’ve been impressed by how knowledgeable the staff are about the brands and shoe models. It’s easy to support a local business when the staff are so helpful, and the store maintains such a wide variety of products.
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April 2023 by Allison Tang
Maria was so helpful. I loved today’s help with picking out my shoes. I have wide feet & also need arch support. Hard to find shoes at a typical store nor “pretty” shoes, but thanks to Maria’s help, I found some good functioning shoes. She was very patient with me. Listened to my needs. Me and my feet are happy!
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April 2023 by Ronna Kalinga
Always a wonderful experience in this store. The employees are nice and very knowledgeable of all their products. I took my son in to get insoles. He was able to try on different types. We were offered free exchanges or returns if the ones we bought don’t work out.
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April 2023 by MS Brown
Bought a 2nd pair from Alamo... Great shoe selection, friendly staff, you earn a discount on your next purchase, and Free parking across the street. Just remember to get a token on your way out.