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December 2022 by Vanessa Guarneros
Horrible , no answer and they took blood out and then told my doctor they didn't had any work on me . So I need to go again??????????? Why are you guys so in-responsible
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October 2022 by Bill P.
I told them when I walked into the exam room for the blood draw, that I do Not want to be poked multiple times, that they only got one shot at it because needles and blood draws make me nauseous. I feel like vomiting during the procedure. Well did they take me serious. Nope. She missed the vein and sent someone else in to poke me again. I refused and walked out. If she was so unable to find the vein, then she should of sent the other phlebotomist in to do the blood draw in the first place. They better not charge my insurance company for their failed attempt at this blood draw.
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August 2022 by Annah Fitzmaurice- Kessler
Confused as to why they have such bad reviews. Called and scheduled my appointment. Went in for my 3 hr glucose and everyone was friendly,got all the bloodwork done and received my results within an hour later,now just waitin on my doctor to discuss them with. Nothing but a easy and positive experience?
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August 2022 by Annah Kessler
Confused as to why they have such bad reviews. Called and scheduled my appointment. Went in for my 3 hr glucose and everyone was friendly,got all the bloodwork done and received my results within an hour later,now just waitin on my doctor to discuss them with. Nothing but a easy and positive experience?
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July 2022 by Vanessa
Horrible , no answer and they took blood out and then told my doctor they didn't had any work on me . So I need to go again??????????? Why are you guys so in-responsible
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May 2022 by Sam Furlan
Horrible,had blood drawn on Feb 16. Is n ow apr 22 and dr. Still. Has no results. Caller 3 times and no help
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May 2022 by Carol a.
Arrived before 7. On a Wednesday. Thank I was 6th in line. Had to wait almost one hour. The tech was very nice but it's a shame she has to work alone. She registers you, draws your blood and then processes it. You need at least one more person that's ridiculous. There was one person who didn't have their order. Claimed it was a standing order. There was another person whose order was from November.
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December 2021 by Yesenia M.
Incompetent staff. I was sent to this lab to get tested for Covid under doctor's orders. My doctor even faxed the order to this lab specifically because it's on the insurance network. However, I was turned away by frightened staff who indicated they only test people for Covid who they are 100% sure will have a negative result.
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September 2021 by rich j w
My urine specimens for culture and urinalysis were rejected and no phone call from Alverno. Treatment was delayed 4 days.
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June 2021 by Aga O
Phlebotomist was very nice, but receptionist does not acknowledge people
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April 2021 by Rosemary W.
Very nice facility and courteous staff but it's been a week and I still don't have my results. Alverno does not have a patient portal Therefore in future I will use Amita or facility connected to My Chart
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April 2021 by Walt Steibing
Person at desk extremely rude. Not customer friendly at all. She b a great employee at Burger King.
