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January 2024 by Anela Arabelovic
Great agency & makes insurance easy. Quinn has been incredibly helpful. She made a frustrating circumstance into an easy one. Very time efficient and caring!
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January 2024 by Linda McCormick
I have just begun a working relationship with this group. So far I’m thrilled with the friendliness and professionalism of everyone I’ve met or spoken with!! I’d highly recommend them as customer service is a most important factor to me in hiring anyone, especially an insurance agent.
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December 2023 by PolarBear 2009
Have been a customer for over 20 years. Excellent service. We appreciate all they do to help us. The Lim family.
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December 2023 by Scott Stier
Always great service. We have been with State Farm for over 60 years. Never an issue. Thank you.
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November 2023 by Kurt Sweiding
Very helpful and informative! They made getting new insurance very easy.
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November 2023 by Ashley Floyd
I don't usually leave reviews, but my experience with Andrea's office was so refreshing that I feel it would be an injustice if I did not give positive feedback. When, several months ago, I received notice that my homeowner and auto policy were due for renewal with a different insurance company, and the premiums had significantly gone up (not due to any issues on my part), I was dreading intensely the process of looking for other insurance providers. But I knew it would be foolish to not seek better/other options. With trepidation, I began shopping for the right coverage but with a premium that made more sense. I gave Andrea's office a call and was put in touch with Lea Doss. Bless her heart, it fell to her to walk room by room through my home with me, on the phone, getting all the details so she could provide me an accurate quote with accurate coverage. Turns out that hour + on the phone with her was such a delight. She was wholly professional, but also completely authentic, personable, relatable, and at the end of the call, I felt like I had made a friend! I was on a tight deadline with my renewal on the other policies days away, and she was amazingly prompt with my quotes. She accommodated me by squeezing in follow-up calls around my crazy schedule, and taking time to answer any questions I had. Not only was my end coverage better than I had before, but my premiums were lower, and I feel good about my decision. In a world where exceptional service has become exceptionally rare, Andrea's team, (Lea, in particular), is basically a unicorn. Great job, and thank you so much!
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November 2023 by Nelson James
I am writing to express my sincere appreciation for the outstanding service I have always received from Andrea Aslanides State Farm office as my home car insurance provider. I have been a loyal customer for over 25 years, and I wanted to take a moment to share my positive experiences.From the very first interaction with Andrea and her customer service representatives, I was impressed with the level of professionalism, knowledge, and patience they demonstrated. They are always willing to answer my questions, provide assistance when needed, and guide me through the process of selecting the right insurance coverage for my specific needs. I believe that this level of customer service is a true testament to company's commitment to excellence.Moreover, I just recently had the opportunity to file a claim and the process was seamless and stress-free. Andrea's office was quick to respond, and the settlement was handled with efficiency and fairness. It was a relief to know that I could rely on Andrea’s team during a challenging time, and the experience reinforced my confidence in services that were provided.I have also found the rates to be competitive and reasonable, considering the comprehensive coverage and peace of mind that I receive as a policyholder. The value I receive has made me a loyal and satisfied customer for over 25 years and I intend to continue my relationship in the years to come.In addition to the exceptional service, I appreciate the regular communications and updates I receive regarding policy changes, safety tips, and other relevant information. It's clear that Andrea’s office cares not only about providing coverage but also about ensuring the safety and well-being of its customers.I want to extend my gratitude to everyone at Andrea’s office for unwavering dedication to customer satisfaction and wholeheartedly recommend the company to anyone seeking reliable and trustworthy home car insurance. Keep up the great work and thank you for your commitment to excellence.
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November 2023 by Laurie Dunne
I’ve been a State Farm policyholder in Andrea’s Agency for over 20 years. Andrea and her staff are very nice, professional and always quick to respond to anything I need. Andrea is very knowledgeable and I have complete confidence in her and her team!
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November 2023 by c small
Andrea at state farm has been my agent for car insurance since i was a teen (close to 20 years now!) I absolutely love how careing and personal she is . Always looking to get me the lowest price and ready to hear any ideas my husband has ... he wants to buy a fire truck how much would insurance be? He want to buy a bus and convert it ito an RV how much would insurance be ...just to name a few examples. Whe. I go into the office i feel like its home ...so warm and inviting! I recommend her to everyone!
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October 2023 by Chris W
I had a quote from this agency last year for my auto and condo insurance but did not move forward. This time around, I shopped around to 4 Insurance companies and Cassie B was just a professional and a pleasure to deal with. She pulled up all of my information and provided her the details of the coverage i wanted. She provided me some suggestions that State Farm proposes and listened. My initial 25 minute call flew by quicker than lunch. There were two discounts not accounted for initially but when she followed up with me, they were added in. I got my quote and signed 3 days later with Cassie. Cassie provided me ample time to think over the quote and followed up with me.Throughout the entire process, nothing felt like it was a sales persuasion. I got all the proper paperwork in an email, signed off, and paid as needed. She had the answers to all of my questions. This indeed felt like a drive-thru process to switch over to State Farm. After the transaction, I let a few friends and family know about my experience and will follow up with Cassie in 2024 for quotes for family members. I would highly recommend Cassie B at State Farm because she was sincere, honest, and informative. No pressure office. Thanks!
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October 2023 by Kiana Sanchez
Andrea Aslanides was extremely helpful with assisting me in switching from my current insurance policy. She provided me with plenty of information and was able to answer all my questions when it came to trying to find something that’s going to better benefit me. I appreciate everything she was able to do for me and I highly recommend speaking with her and using the State Farm agency.
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September 2023 by Judith Warchol
We've been doing business with Andrea Aslanides at State Farm for over 10 years and it's been a wonderful experience. The customer service that Andrea and her team provide is first rate, and it gives me so much peace of mind knowing that I can reach out to them with questions or concerns about my home, auto and life insurance policies and get quick and helpful advice. I highly recommend State Farm in general, and Andrea in particular.
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September 2023 by 4601Mare
Andrea Aslanides State Farm's Team is truly efficient and always more than helpful. I have been with them for over 20 years and have always been very happy with their service. I would highly recommend them to anyone!
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September 2023 by Anthony Rizzi
Great customer service, always friendly, and always helps resolve issues. Without asking, was called and actually given options to lower my bill while still keeping the same, great service. Andrea’s team stays on top of things!
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September 2023 by Dena Bajtner
This was the first time in many years we needed to look for new home and auto insurance. Lea Doss was amazing and walked me through step by step. So appreciative of all their help and support
