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January 2024 by Lex Ontheriver
Would give it zero stars if possible .Do not take your vehicle here . This is a hack shop . I was hired as an estimator and fired because I didn’t want to move cars in tight spaces .and move cars as a porter would . This shop is a disaster. customers keys go missing . Shop is dirty . Owner is a depressed man and doesn’t know how to run a shop . Has 5 Venezuelan refugee working for him -under paying .
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December 2023 by Yolanda L.
I should've read reviews before doing business with them. I was recommended here by my insurance after a minor accident with bumper and headlight damage. I was told to drop off my vehicle on a specific date that all of the parts would be in after I brought it in for photos. This was great since my car was still drivable. I dropped off my vehicle and was told it would be done within a week. After the week I called just to check the status. They said they had to order another part. Great no worries thank you. Then It was thanksgiving weekend that I called for another update. The female employee that I spoke to said "Nobody even shown up to work today and I doubt anybody will be here this weekend. We have a meeting Monday and I'll make sure somebody calls you." Nobody called me that Monday so I called that Tuesday and was told they were waiting on another part to come in. At this point I was confused & frustrated with the lack of communication. I would've never dropped off my vehicle if I would've known it was just going to sit there & my rental was going to have to be returned any day at this point. I spoke to the same younger guy over the phone three separate times who told me my car would be ready (tomorrow) ... It took for me to call my insurance and express my concerns about the unprofessionalism and horrible social skills at this repair shop for them to finally call me back saying "any day now" AGAIN. Give people honest answers and updates. Never have I dropped off my vehicle at any type of shop without updates. Don't bother doing business with them if you want updates on your vehicle. You'll be calling chasing them down and not get called back.
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September 2023 by Ronkie Okan
They have competent workers and they work efficiently
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September 2023 by Dominique S.
i should've known something was wrong WHEN i came in and they were being chewed out by another customer about them doing bad service on their car. Took my car in for engine replacement, they up charged me for cosmetics that cost an additional $500 but failed to replace the thermostat and starter for the engine.. which is petty ducking important considering it's been almost 100 degree days. my engine light continued to come on and the lady who answers for everyone in the shop says i just had to keep driving my car.. Then it just locks up and stalls.. and this is after me coming back 3 times to make sure everything was fine.. i said fuck it and went to my cars specific dealership . I actually needed a thermostat BAD , the starter needed replacements and an oil change should've been done simple because they replaced the engine.. but none of that was done, when i bought the thermostat piece (from auto zone ) because i found i needed it (when i had them scan my vehicle). And didn't understand why it wasn't replaced when arts replaced my engine.. I was told it was a cheap part but they wouldn't put it in for free even tho they failed to actually do their jobs the first time.. but could up charge me for stupid crap. Then the engine replacement was brought in as is (I PROVIDED IT ) so she said it wouldn't be warrantied but she went ahead and changed my turbo from the original that CAME WITH IT "being nice" but DISOWNS RESPONSIBILITY of being now responsible for possibly being the reason my cars jacked. It's like they didn't know everything that was actually wrong . But wanted to talk down on other mechanics.. i would never return there they got me for almost $3000 WHEN i PROVIDED the engine for them and all they had to do was put it in and tell me whatever else was wrong. ..I 100% do not recommend.. but that nice lady and her son selling the fresh fruit. They the bomb.. arts Auto WILL NEVER GET MY SERVICE AGAIN TAKE YOUR CAR TO ITS SPECIFIC DEALER , even if you have to wait a bit. It's way more professional and everything warrantied . Plus they know how to work with the specific cars .. ARTS Auto.. NEVER AGAIN
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July 2023 by Markavion M.
I brought my car here for body work due to an accident. I found them through all state great service and excellent body work. They rebuilt my car and it looks brand new !
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July 2023 by Leo T.
Horrible service ! Do not go! THE WORST AUTO REPAIR SHOP EVER. (NOT EXAGGERATING). Was recommended by my insurance which was the only reason I went here. Please do not come here. Not only was the quality of the work super bad, the customer service is horrendous! oh my lord. People who were working at the front desk were rude and didn't know what they were saying half the time. And let me not get started on the mechanics, bunch of liars and unprofessionals.
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July 2023 by Gail Young
Great secretive nice people job well done and the receptionist was so nice give stars easy
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June 2023 by Sherrie Duchock
My Nissan needed some major body work. I didn’t think it would ever look good again. I dropped it off at the shop and they told me it would take a few days to a week. When I came back to pick up my truck I was absolutely amazed!!! It looks brand new now!! I highly recommend this shop. Professional staff and the work was amazing!! I am no longer embarrassed to drive my truck!! Excellent work!!! Thank you so much!!!
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June 2023 by Kathleen Watson
The owner and staff do great work. I also love the fact that this company has a backbone and stands up for what is right! Love the sign
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May 2023 by Eddie Sanchez
They do rebuilding for the policeman cars. I took my car, and over spray was all over my windows.
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April 2023 by Victoria Hayes
Very professional and nice people to do business with. They helped me a lot with my Hyundai.
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February 2023 by Alex Sotelo
What kind of a child establishment are these people running Openly mocking the president Who does that as an actual business you guys are Openly embarrassing yourself
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February 2023 by Ronnie S.
Great service on my wife Mazda 3,for steam cleaning and did a great job on the follow up. I have been taking my car a 2008 expedition for 12 years or better tks for your kindness and great service please keep up what you do.
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January 2023 by Ryan LaVizzo
Scam artists. Run as fast as you can. You’d probably pickup a disease walking in the door too
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November 2022 by Cynthia Alexander
I just rode by this establishment looking for an auto repair for daughter’s vehicle. I would never support a business that openly displays a phrase that mocks and ridicules the president of the US. They display a “Let’s Go Brandon” message on the front of their business. Such disrespect. We are a community of different thoughts and beliefs, which is great. Disrespect is not.
