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January 2024 by Rafael S Lezcano
Looking for a caring and honest shop, this is it! Traveling from Kentucky to Chicago yesterday, I hit what I thought it was black dirt pile of snow, it was a rock or ice, went under my car causing to break or loose something that I dragged for over 1 hour. Called at 3:30pm spoke to José, an as usual, very friendly and helpful, told me, bring it tomorrow! I did showed up, he sent a very friendly employee, Ed, super nice and polite, bent down to check and saw the reason for my dragging something. He said let me have your keys, took car in and they fixed in less than 35 minutes! They called me to get car and I couldn’t believe how fast! They said they were happy to help and hopefully will see again. This is not my first visit, my family and I, highly recommend this shop, I own a European car, and they will take good care of you and your vehicle! Thank you, José, Mike and Ed!⭐️⭐️⭐️⭐️⭐️
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January 2024 by Jessica Woll
Quick, fast service. I went to a chain store previously where I was told they couldn’t fix the nail in my tire and all four needed replacing. Ashland Tire & Auto repaired the nail puncture for $35 and said my tires had plenty of life left.I’ve already recommended a friend to Ashland Tire & Auto. She has a similarly positive experience. Highly recommend! I’ll be back.
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January 2024 by Sonia Melendez
I am always happy with the service of my vehicle. They do a great job at keeping me informed on what is needed for my vehicle. Great Staff, customer service is excellent!
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January 2024 by Clarissa Fennessey
This is hands down the best auto shop in the city. The employees here are so nice and so good at what they do. As a woman, I feel so comfortable taking my car here and completely trust that they will honestly diagnose and fix my car. They deserve all the business. PLEASE TAKE YOUR CAR HERE!
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January 2024 by kimmy loureiro
This is the only place I will take my car in the neighborhood. Everybody here is friendly, quick, and honest when it comes to any issues. Pricing is extremely fair with no surprise charges at the end. Can't recommend it enough!
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January 2024 by Mike Schmidt
Upgraded to bigger tires on my Jeep for the winter. They had them ordered next day, and installed all 5 in 20 minutes! Amazing service as always.
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January 2024 by Olivia M.
Got a tire patched here due to a nail and was in/out in less than 45 minutes for $35 and was able to pay with a credit card. Super easy experience (I was able to get someone on the phone) and they were willing to answer all of my questions. 10/10!
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December 2023 by Annette Peterik
I went for my first time last minute and they were able to accommodate getting all new tires on my car. It took less than an hour. I’m so impressed. I will have them service my vehicle for future needs.
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November 2023 by Erin Wold
Ashland Tire & Auto has been superb in service. They are honest and caring. Multiple times I've thought something was wrong and take it in and it's something minor.They're not going to take advantage of you and fix something that doesn't need fixing.This is important to me as a woman in the city. They are my go to mechanic.
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November 2023 by Lena A.
I think I just found an honest Mechanic. Yeah. I thought my muffler was coming off and I took it to Fred Gross, manager. He looked and checked out my car and informed me that nothing was wrong with my muffler. He could have totally taken advantage of me at that point, especially being a female with very little knowledge about cars. I was very impressed. Not only that, I asked him how much did I owe him for taking up his time, putting my car up in the air and so on. He said nothing at all! He is the vest!!!!! Give an honest man business, plenty of it!!!!!
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November 2023 by Abby Neitz
As a female who knows zero about cars, I 100% trust these guys to tell me the truth about what my car needs. I don’t feel the need to bring a man with me just to be sure not to get scammed. They are very honest and also the business itself is run very efficiently. I will bring my car here for all future visits, by myself. :) -jeep Patriot.Special shout out to Edgar
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November 2023 by J Solsol Jr
The owner was polite, transparent and helpful. We appreciated educating us about the repairs but his prices were also reasonable. He delivered the repairs as promised. Thank you.Services: Steering & suspension repair
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October 2023 by C T.
I just had some work done on my car at Ashland Tire and Auto. My car causes me anxiety because I'm super reliant on it for my daily work. There had been a number of things going on with my car, a few gauges lighting up and I also needed a routine oil change. I brought the car in about 7:30am and by noon all the work had been done. I came in with a printed page of all the things that were worrying me about my car. When I checked my car in, the polite fellow read everything and said he would make sure it all got addressed. When I called in around 11am, another fellow picked up the phone at Ashland Tire and Auto and I told him which car I had and immediately he mentioned that he had gone over the list I brought in and he addressed each item on the list. The last item on the list was something that might need replacing in the future, but not immediately and he gave me a quote on the repair for that in the future. No one talked down to me, everyone was super professional there. The prices are GREAT. The service is great. I feel secure going there and will be returning in the future.
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October 2023 by Mike B.
These guys are great. Great work. Fast, honest and pleasant. Been going here for nearly 30 years and they have always come through with routine and emergency service.
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October 2023 by Steve Feifar
My fiance's car's tires were cracking on the sidewall and losing air and in need of new tires ASAP. They had tires in stock and I went in the next day and they were installed in under 45 minutes. They also said that one of the tires was still pretty new and in good shape and was the same tire we were going to install on the rest and suggested I only buy 3, which saved a good chunk of money.Fantastic customer service, friendly, quick and helpful!Service: Tires
