-
December 2023 by Jill Weeks
Everyone at this Aspen Dental were extremely kind and helpful, so glad they are in my network and neighborhood. Thank you all Jill W.
-
November 2023 by Masani Bediako
Great customer service and care. Patience with answering all my question and dealing with my concerns. From intake, X-rays and the doctor coming to talk with me. It was as reassuring experience . Thank you!
-
November 2023 by Stoller Reinhard
The space was super clean and everyone I interacted with was kind, knowledgeable, and helpful! Will definitely be going back!
-
November 2023 by Mahmood Alam
Very bad experenced staff is good but they charge very high fees from patients specially insured covered.i have very disappiontedI never to refer to any guy to visit Aspen Dental totally disagree
-
June 2023 by Debra Roberts
I recently had what was supposed to be an emergency visit. On the positive, the staff was friendly and very helpful in answering questions and treating the patients respectfully. The office was immaculate. Dr. Shah seemed to be very thorough in explaining my issues and there the positive experience ended. I came to the office in extreme pain and was told I had two infected teeth that needed to be removed. So rather than remove the teeth or even treat the infection, I was taken to another room and given an entire spiel of the treatment plan and in order to begin ANY treatment I would need to fork over almost $7k which was only a little more than half of the cost. I knew I would not be approved for any credit having just purchased a car a few weeks ago so I left there still in pain and no closer to getting any treatment than when I came in. I was able to find a dentist a few days later who told me much of what I was told by Dr. Shah, however, she was appalled when I told her that I was not given any antibiotic to treat the severe infection. I cannot fathom how a dentist would clearly see an infection and rather than treat the infection, they present me with an expensive treatment plan. Under no circumstance would I ever set foot in this place again! I only hope that others have a better experience and a more positive outcome than I did.
-
June 2023 by Kyla Williams
My experience is always great however, today when visiting I was rushed and overly questioned by employee Audrea when waiting for an a hygienist to provide me with something I requested for my teeth. Audrea tried to rush me out to the lobby area in many occasions when I advised I was waiting for something to be given to me. Please have her work on her customer service skills because what she did was very unnecessary, I was not bothering anyone or patients because I was the only one in the office at the time of my appointment.
-
May 2023 by John Doe
I came in because of two chipped teeth and two wisdom teeth, didn't have cash so they pressured me to pay with care credit ($10k) for removal and for implants. I go through with the procedure and they messed it up and needed my implant removed, saying they wanna try again. I stopped going but I definitely want a refund or at least my care credit bills to be waives for a failed operation, definitely going to lawyer up! Do not go here, these are quack dentists who are barely qualified and care more about their vacations!
-
April 2023 by barbara galgano
Very professional personnel in office. Atmosphere friendly and experience was great. All of the staff were very friendly and helpful. Front desk and business manager very nice. Dr Shah treated me respectfully and listened to my questions and answered in simple terms which can be understood.The office is so clean and it was a pleasure to go and get my teeth cleaned and get my new partials.
-
April 2023 by JOSEPHINE LUCAS
Aspen Dental on Clark St. is the bomb. The ladies are professional, comforting, steady, welcoming. They take their time in what needs to be done. There is no rush. The last time I saw a dentist was a great while ago and because of this a considerable amount of work needed and needs to be done so naturally I was concerned and a little afraid of the pain and cost. They worked and are working me through it. I am pleased with what has already been done. Thank you all for everything.
-
February 2023 by vanita chambers
Very clean, friendly, professional & informative. I seen Dr. Shah she was awesome and her assistant Andria. I had two teeth extracted & a filling done, this was by far my best dental experience. From customer service to Briana the dental hygienist. I recommend this clinic if you’re having any issues or just for a routine cleaning, please visit them. They will even break down the financial details if your insurance doesn’t cover everything needed. The young lady helped me with that portion also. ? I can’t say enough, about this clinic. #bestdentalexperienceever!Thank you all..!
-
February 2023 by Brian Jorgensen
Dental services are fine but they will try to strong arm you into signing financing paperwork for Invisalign and various other off insurance services on your initial visit, and will argue with you and bring in a ‘closer’ to pressure you further. They just smugly call this ‘comprehensive care’.Very tough to just get my teeth cleaned affordably as my insurance only entitled me to a discount rather than copay. Relationship severed.
-
February 2023 by Katie Floyd
I have never in my life been treated so good at a dentist office! The staff was so caring and nice and very accommodating to my needs. They helped me through some anxiety and have me going in the right direction. Everyone from the receptionist to the dentist and everyone in between were the best! I wish I could give you all 10 stars! I highly recommend Aspen Dental!!
-
January 2023 by Maili Melchor
I was recently seen at the Rogers Park and South Loop locations and everyone at both offices were so incredibly friendly, helpful, and understanding of my dental emergency. They were kind, caring, and efficient. The front desk receptionist at the south loop location, is absolutely amazing and so friendly. I will definitely be returning as an established patient and will recommend others to come here as well.
-
December 2022 by Gregory Oldford
Had some damage on a tooth that lead to an exposed root. I was incredible pain. Was able to book an "emergency" appointment that turned out to be an hour long sales pitch. Sat in the finance office listening to the lady try to get me to put money down on stuff until I had to just walk out. They did nothing for the problem I was having that day. Might be a good place for long term care, but I really don't need to talk about replacement windows when the house is burning to the ground. Recieved root canal elsewhere later that day.2 stars given for lovely support staff and comfort.
-
November 2022 by Alyssa Dakoriya
I had a great experience with the Aspen Dental team! Darienn at the front desk was very pleasant and was able to get me scheduled in a limited time frame. I had to get some extra work done and the team was very transparent -- I so appreciated how the office manager walked me through all the potential expenses BEFORE I got the work done, rather than as a surprise after the fact. Bri is the best hygienist I've had in the area, she was so gentle and diligent. Lastly, Dr. Shah did a great job explaining the medical speak in a simple way and talk me through my options. Overall had a wonderful experience and highly recommend!