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November 2023 by Arlene
NEVER GIVE THIS COMPANY YOUR CREDIT CARD or DEBIT TO PLACE ON FILE for payments!!! I had PT at the E47th St location at the beginning of the year and reluctantly gave the receptionist my debit card to put on file for all future copays. After I was released from therapy, I received a bill for my patient portion. I went to the ATI website, entered my debit card to have a monthly payment of 100.00 debited every 19th of the month until the balance was paid in full.The first payment ATI took was $200.00 instead of the authorized $100.00 I set up. I IMMEDITATLY removed my debit card from their site. The following month ATI debited $100.00 from my account WITHOUT my card being on filed on their website. I called the 47th St location and asked that they REMOVE my debit card from their office system. I was assured that it was done. AGAIN the next month ATI debited 100.00 from my bank account without my authorization and NO CARD ON FILE on their website or at the office. In August 2023 I called my bank and they placed a STOP PAYMENT on ATI auto debits and guess what? ATI still was able to debit an additional $100.00 every 19th of the month. I have now called my bank and place a fraud claim against ATI and the bank is refunding me the money this company has stolen from me. NEVER EVER AGAIN will I allow ANY COMPANY to auto debit payments from my account and I WILL NEVER EVER RETURN TO ATI !!!!!!!!!!!!!!!!!!!!!!!
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November 2022 by Rachel Cleveland
Isabel and Kaleb are such great therapists! Isabel is always on top of her job and she makes sure that everyone who comes into ATI they leaves feeling better than they did coming in. She is always working with her patients to make sure their progression is better. I would recommend this place to anyone who is having pains they can’t get rid of because Isabel and her team make sure that it gets done. Thank you Isabel and Kaleb for helping me with my recovery
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November 2022 by Harriet Day
I wish to thank all of ATI team members located at 47th and Lake Park. You made what I thought was going to be a painful experience actually fun and as well as tolerable. The team brought fun and even laughter into my life changing experience. Bless you and yours. Stay safe over these holidays.
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November 2022 by Rachel Cooper
Isabel and Kaleb are such great therapists! Isabel is always on top of her job and she makes sure that everyone who comes into ATI they leaves feeling better than they did coming in. She is always working with her patients to make sure their progression is better. I would recommend this place to anyone who is having pains they can’t get rid of because Isabel and her team make sure that it gets done. Thank you Isabel and Kaleb for helping me with my recovery
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August 2022 by Les Noy
My review of ATI at 1340 E 47 St, Chicago is that I had an excellent experience. The entire staff was great. They were friendly, professional, and knowledgeable. Ethan was my primary therapist and Kaleb was secondary. Both were outstanding and they helped me tremendously. I would have no hesitation recommending ATI at this location to anyone.
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August 2022 by Carole Collier
I love it here!I was nervous about doing PT for the first time but Kaleb and Ethan are super fun and make the time go by quickly. The entire staff is always nice and willing to help you and each other. Ive been coming for about a month and have made some huge progress. Its clean space and they always have a candy bowl out.
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July 2022 by Allene Brown
I wish there were at least one 'needs to improve' comment I could make about the staff, but I can't think of one. The staff rates A+ in every category I can think of. You know that the goal is to make you better, no matter the reason you're there. They all go the extra mile and you can feel their commitment to your well-being. From my first visit following hip replacement, until my last visit, I experienced nothing but the best in care and the highest level of professionalism from everyone.
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July 2022 by Raelyn Lilly-Riley
I had a wonderful experience. My therapy three days a week for 12 weeks really truly helped me in regaining my strength after knee replacement surgery. My Therapist Palo and Ethan always worked me to my fullest potential during every session. All of the therapists and staff at the Lake Park facility were very personable, friendly, professional and encouraging at all times. I truly enjoyed my experience at ATI.
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July 2022 by Victor J Caruth Sr
Hats off to Ethan, Nevada, Paulo, Kayla, Kimberly, & Kaleb!Hey warm, welcoming folks! You made us feel that you were glad to see us and applied the best physical therapy skills for us. We appreciate everything you're doing to make ATI in Hyde Park a great place. Thanks for keeping the place super clean, the treats and your patience!In addition to this, I would like to send a special thanks to Dr. Pain aka Paulo. He motivates and educates me on how to be physically better. Mr Ethan makes me laugh and keeps my mind off of my pain with his trivia questions. I send out again, a special thank you to all.-Victor
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July 2022 by Alicia Weatherspoon
I loved the personalized service I received at this location during my 11 weeks of physical therapy. I was always made to feel welcome and seen at each session. I worked with Kaleb, Judith, Matt and Paolo. I especially enjoyed the alternative therapies Paolo introduced, like dry needling, cupping and using a gausha to promote circulation and how he always pushed me a little beyond my comfort zone.
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July 2022 by Zara Bradford
Here is a toast to thank the knowledgeable, distinguished Ethan for settings goals that led to my improvement. He gave handouts, demonstrations, observations and encouragement that led to my improvement. I feel absolutely better after physical therapy at ATI!Kudos to the team who works together to make it the place.Thanks,Zara
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June 2022 by John McCarthy
This is the very friendly and welcoming location I'm currently having therapy for my shoulder and I've been here for over 40 visits. All of the staffare wonderful and very professional Kaleb, Morgan, Paulo, Ethan and the rest make your therapy tolerable. If you need some physical therapy this is the place to go I highly recommended it.
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June 2022 by Madison Scott
I’ve coming using ATI for physical therapy for about 3 weeks now. They have helped me to improve so much and they are extremely polite. I highly recommend coming here for any therapy you may need!
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May 2022 by Harmony Evans
I loved my experience at ATI Hyde Park. The facility is clean and the staff is welcoming. Ethan was a excellent physical therapist who pushed me and truly helped me excel over my 5 weeks at ATI. Kiana was great as well and always made me feel comfortable!
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April 2022 by HueAllen Daybillion
I had the pleasure of working closely with Kiana, Kaleb, Morgan, Kim, Ann & Paulo. There’s always a warm welcome and greetings from the receptionist followed by the rest of the crew. Good hospitality and ideal location. The facility and staff are very accommodating, understanding and family oriented. The staff is very mindful of sanitation and keeps surfaces clean. The environment and energy definitely makes the healing process easier.
