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August 2025 by Cindy 89
I had such a great experience. Salma helped me with my phone issue and was extremely patient and knowledgeable. She took the time to explain everything clear and ressolved my issue, i had with my phone. I really appreciate her excellent customer service, thank you for going above and beyond.
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August 2025 by Jose Garcia
Horrible experience. Purchased 3 new lines. We decided to exchange a line, within the exchange process we received the wrong iPhone. Manager refused to exchange it. Called ATT and they stated store would be able to handle the exchange but store manager refused. We moved our 3 new lines to Verizon. We attempted to return their phones but were refused help due to store manager not working. Now we have to wait and accommodate for their managers schedule to process returns. I would highly advise to only deal with ATT Corporate stores as these authorized retailers have policies to cater to their business instead of actually providing adequate service to customers.
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August 2025 by David colocho
Went in there to do an upgrade on my phone the young lady that helped me was extremely helpful! Awesome customer service!
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August 2025 by Terry Pitre
I called the store several times to get a hold of an individual who offered me a job there named Muñoz, havent heard from hin and no one answers the phone
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June 2025 by Deanna Gonzalez
Honestly no stars customer service was garbage didn’t even get acknowledged in the store
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June 2025 by Silvia S.
Went in to purchase a new phone. Sales Girl was zero help. Every question I had her replies were I don't know! My new phone was just put in a bag without even transfer of old phone. I was told to do it myself at home.
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April 2025 by Fabiola Padilla
Walked into this store and there were two young ladies sitting there. They didnt greet me or even get up from their chairs. They just told me to go to Canal store. I now realized they could have helped me there. I am so disappointed as a paying customer. I left t Mobile a month ago and I was never treated this way there.
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March 2025 by Sabrina
This location isn’t helpful at all. They’re very lazy. They’ll tell you they can’t help you with anything and send you to 95th & western. I went in to transfer service from one phone to the other and the lady there told me they couldn’t do it because I needed a SIM card. However, I went to the 95th western location & they informed me that this isn’t the first time this location send ppl to them. Long story short I never needed a physical SIM card. Only an e SIM card which every AT&T location can do. I do not recommend this location. I wish I got the lady name that told me this.
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March 2025 by Carlos Ordaz
They close an hour early might as well switch to 7pm then 8pm 😂
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February 2025 by Emmanuel Batalla
Being waiting for more then 30 minutes and they’re still on break
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February 2025 by Eman Abdelhadi
Beware, this is not a real AT&T store. They’re a third party vendor. The worker seemed irritated that any customer walked in at all today, and he couldn’t help me with anything I have done at AT&T stores for the many years I’ve been a customer.
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August 2024 by Isabel Capetillo
Excellent service
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August 2024 by Martin A
Rude, not one employee are educated with promotions and will give you false quotes. FRAUD‼️‼️‼️ The lack of honesty and integrity is disappointing.
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August 2024 by Johnny Castillo
Trash.
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August 2024 by K G
‼️‼️‼️ do not come to this location. rude! fraud! will sell you a used/ open phone. Will add unnecessary features onto your bill. a waste of time! ‼️‼️‼️
