Northwestern Memorial Hospital, ranked as Illinois' top hospital for 13 consecutive years by U.S. News & World Report, is known for its exceptional medical care in the Chicago area. Many reviews highlight the phenomenal doctors and nurses who provide excellent treatment and support. Patients appreciate the dedication of the nursing staff, who are described as polite, attentive, and focused on pain management. However, the hospital faces criticism regarding cleanliness and long wait times, with some patients reporting waits of over 10 hours in the emergency department. While experiences can vary, some individuals recount distressing encounters with nursing staff, leading to feelings of disrespect. Despite this, many express gratitude for the overall care received. Overall, Northwestern Memorial Hospital combines skilled medical professionals with a commitment to patient care, although improvements in cleanliness and wait times are needed to enhance the experience further.
Top academic medical center in the country. I highly trust and recommend it. They truly put patients first.
April 2026
Had a procedure at NWM Bluhm CV institute today. Everyone very professional and polite. Excellent communication from staff. Nursing staff very friendly. Prompt service. Validated parking at adjacent parking structure. Good signage in building. Would recommend.
April 2026
I had never had a major surgery before but if I had to recommend a hospital that is worth it
