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January 2024 by Kenny Henry
I purchased a battery at another AutoZone location who said they didn't have enough staff to change out my purchase. I called this particular location to check and they said they would do it for me. When I arrived here, the associate Jeremy was super helpful, courteous, and he changed out my battery with a smile even in the cold. This will be my new location to visit due to his level of service!
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November 2023 by Alicia McNamara Grott
Usually they are super nice. Today, I went in and the guy behind the counter could barely speak English. Finally, I understood him and he was saying they wouldn’t help me with my $35 license plate cover. I routinely knock it off my car with my garage door. They always help me put one on when I buy the replacement. So I started to leave and there was a lady at a register who asked why I was leaving. I said that the man told me he wouldn’t help me. She said she would and she was the manager. Pretty cool to have a female manager. She found a replacement, but then a second guy comes up and tells her that they can’t install it because there is no place to screw it in. He was outside smoking when I pulled up and saw my car. She was kind enough to give me the name of a shop that would help. I will go to the dealer on Monday, but at least she was trying to help.
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October 2023 by Rhiannon Chavez
Visited in the rain...the cashier was super gracious to go out and apply materials to the car! 10 for customer service ??
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September 2023 by Enrique M.
Evy help me very kindly…
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July 2023 by Eddie Camps
How does a Auto parts store stay in business when they can’t have in stock an upper radiator hose ?
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June 2023 by Pamela S.
i went to the auto one on 6201 n Clark. Juan Galicia is a great member of the team. I needed auto coolant. He found the right one for my Ford Flex 2018. He rang me up and the put the coolant in my car for me. I dont know the first thing about how to put in coolant. he shows me how, put it in, and kept my car from overheating and ruining the motor. He was friendly, kind and knowledgeabl. He is an asset to the store and should be promoted to manager or higher. Thank you Juan. I will never shop for car parts anywhere else. Also the store is organized, neat and tidy. It is also open late which saved me a trip to the mechanic and a lot of money. I also didn't miss work. Thanks Juan and thanks Auto Zone!!
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May 2023 by ILLUS10N B
I've been coming here a LONG time and wouldn't have it any other way. Most professional/Nice people work here. The older Hispanic fella that's been here for years with the gray shirt and glasses, is not only the nicest person there but makes me laugh every time I come in here when he's interacting with his employees. Worth the visit to buy stuff here that you need. I also want to take the time to thank and appreciate the female who helped me with my bad rotors and not a refund. I didn't have the original phone number to claim my warranty as I want a new set of front/back rotors. She was able to help not only claim the warranty but she helped me fix my account for hassle free checkout next time. You guys keep doing you it's greatly appreciated! ?
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April 2023 by Jorge Salgado
I've been coming here a LONG time and wouldn't have it any other way. Most professional/Nice people work here. The older Hispanic fella that's been here for years with the gray shirt and glasses, is not only the nicest person there but makes me laugh every time I come in here when he's interacting with his employees. Worth the visit to buy stuff here that you need. I also want to take the time to thank and appreciate the female who helped me with my bad rotors and not a refund. I didn't have the original phone number to claim my warranty as I want a new set of front/back rotors. She was able to help not only claim the warranty but she helped me fix my account for hassle free checkout next time. You guys keep doing you it's greatly appreciated! ?
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March 2023 by A D
Angel went above and beyond.Best customer service I've ever encountered through any automotive store.
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March 2023 by Amaliya L.
Best customer service I have ever received at an auto parts store.Really grateful to Angel who went above and beyond in assisting me.He helped me find the parts that I needed and also gave great recommendations as well. I really appreciated his helpfulness.
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October 2022 by Oscar Salgado
There is a lady that work there at night she lock the door at 8pm and is real mad she is disrespectful to me I am a good person so i didn't say anything when the sign say 10pm I live next door I am not washing there anymore she can close At 8pm everyday
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September 2022 by marco castro
This branch is a bit farther than the one closest to my house but i come to this one for the service. The employees here are consistently more friendly and helpful that most other locations, thanks y’all!
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August 2022 by Grace Diepenbrock
Had the best experience just now getting my battery checked and recycling an old one! Thank you to the super nice and helpful female employee (sorry I didn’t catch your name!) who helped me out. Will be back to get the battery recharged and will be visiting here for future car needs. Yay for having non-male employees at auto shops!
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June 2022 by Galina Petrova
Shout-out to Keria!ending the cashier & changing my battery fast, professional & polite! Employee of the month!
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June 2022 by Chris Flordeliz
I just want to thank Angel from Autozone Pulaski Branch for excellent service. ??
