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June 2025 by Corwin
Good staff, always friendly.
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March 2025 by Joyce Miller
The staff doesn't go out of their way to greet you, they're on their personal phone, they don't greet you with a hello, they act like they would rather be somewhere else instead of where they are, they don't say thank you.
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March 2025 by Quentin Wilson
Great customer service and helped me get every part I needed
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March 2025 by Taura Bell
When the manager is onsite the service is very different ! I went to purchase some door trim pins Saturday evening. After looking for them myself I asked both clerks for help. One said he would but started helping someone else instead. I asked the other associate EJ for his help and was told it wasn't his job to help me find what I was looking for and that if I don't see it they don't have it. I snapped at that point. I know the manager personally and he's not like his workers. Corporate if this location shuts down please make sure the manager is good. Fire the other ones and don't waste your money on people who lack intergrity and don't do the job they're paid to do. I'm sure the whole thing was caught on camera. Please go and watch your worker avoiding doing his job!!
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July 2024 by Abraham Rueda
Great customer service!
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June 2024 by jacquline Sims
Will is the best
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April 2024 by Alexis Reese
Whenever I come in this location the male manager always add extra to my order without asking do I want anything else. Like I told the manager before you can’t ring up other items without the customers acknowledgment because you don’t know I person financial stands.
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February 2024 by James Deal
I call this store (one of two locally) and ask if I could buy and have a battery installed. They replied that they would not do it; as if I were asking for a free service.
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December 2023 by AGUSTIN ROMAN
Fast attention
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December 2023 by Bob S
Thank You Very Much, So Helpful and Patient With Me Right On Time Last Minute Situation....@Dj Kool Bob UnderGround Snappa
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October 2023 by Jose Natalio Gonzalez (Papucho)
Employee integrity in regards to battery testing is questionable. I dont think they are taking the necessary steps to charge and test bateries or to make sure the device they use is being used properly to confirm the battery is bad. Will not recomend bringing a dead battery here. I also have notice a few years ago a employee was confronted by a customer about a battery being bad. The customer complained that the battery was not charged because of failure to properly conecting it to charge before testing. Same employee is still here and it seems that they are not charging batteries beforw testing them. Sure they cpuld be bad because the tester says and it will not hold charge. But if you dont charge it before testing you wont be sure about it. 100% Not recomended
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August 2023 by Love U More
Hello Auto Zone,On Wednesday August 2, 2023, I took my 2002 Lexus ES 300 to two different AutoZone locations (88 E. 103rd and 87th) in Chicago to get my battery tested because I have to get my car jumped every single day.Although my battery is still under warranty, both locations refused to replace my battery stating that the machine shows that the battery is “good” at 68%.The staff at both stores (Javier, and Maurice G,) stated that I needed to replace my alternator.However, when they tried to test the alternator, they could not get a reading because the battery is too low. Even with knowing this, they still refused to replace my battery.Therefore, I had my car towed to a mechanic who just informed me that the battery has a dead cell and as a result, it will not hold a charge and, it needs to be replaced.I should not have to be subjected to all of this when the battery is under warranty.I would like someone to call me back in regards to this issue.Thank you.
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August 2023 by Jonathan Wright
Always helpful
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May 2023 by T P
They are rude no customer service skills not one worker In this store
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March 2023 by Brenda Samuel
Great customer service every time I come
