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September 2023 by Claudia Lehmann
Can agree with the previous comments. There is NO drop off station at Park street. I had already booked this drop off station when I read these comments. So I called Avis prior to drop off date and the lady told me to drop the car off at 214 North Clarke street. The lady there was really nice and also confirmed that park street doesn’t exist as an Avis drop off station.
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September 2023 by David
This location does not exist.And if you call Avis for help to find this "missing" location to dropff the car, they'll try very hard to convince you to drop it off at another location, a mile away.Don't see how this practice can be acceptable, let alone legal.
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April 2022 by Rini W
There is no Avis counter on this location. DO NOT reserve or request to drop off at this location: Loews Hotel, 455 N Park Dr, Chicago, IL 60611 !!!The website allows you to reserve or request to drop off at this location. But then you’ll be asked by the hotel manager to call Avis. Avis suppose to pick you up on this location and takes you to their main location which is about 1 mile away. When I called the local phone, the phone line kept giving me busy signal. When I called by clicking the phone number listed on the app, it redirected me to a call canter located overseas. The call center didn’t know that this location has no Avis counter.I met a young gentleman who was dropping off his rental car. He was nice enough to give me a ride to the main office. Otherwise I had to walk over a mile in a hot day.I asked the lady on the counter about this situation. Apparently I am not the first one complaining about this. I was the fifth for the day. Even the employees have been asking to shut down this location till her face turn blue, no one listen to her. Apparently, this has been going on for over a year. OMG. AVIS, DO SOMETHING!!!!My message to you all, DO NOT reserve or request to drop off at this location !!!
