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July 2025 by Rz M
I feel compelled to leave this review for this Avis location as it was 1000 times better than the Avis location from which I originally rented my car. The agent here was kind, efficient and so helpful - actually printed my bill so I could see what the previous location had charged me (they refused to print a bill). The lot was easy to access and the location seemed safe. Thanks for ending my trip on a positive note!
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July 2025 by John Smith
Great service thanks guys
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June 2025 by Travis Campbell
Excellent customer service! Highly recommended. New vehicle (3k miles) and very clean. Easy pick up and drop off.
Great weekend trip to Michigan. Maybe nice to have after hours drop off - had to get back before the noon close. But that probably worked out for the best - I was able to beat the Sunday Chicago return traffic.
Thank you!
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June 2025 by Katie Kimball
We arrived 2 hours later than our scheduled pick up time. We were told the car was being cleaned. We waited for close to 30 minutes. When we finally got into the car it was clear it hadn’t been cleaned. We found crumbs on all the seats and there was pizza crust in the 3rd row.
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June 2025 by lathan lamar
Very unclear on their policies over the phone, you come on and it's a whole different situation. Zero stars!!
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May 2025 by Steven Roebuck
Jay was extremely helpful. Thanks Jay!
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May 2025 by Frank Zhao
Very bad experience. The owner has very bad service. The worst Avis I have.
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May 2025 by Danielle Sr.
Worst customer service ever! I was scheduled to pick up a rental car…. Then when I arrived the worker lied and said he left me a voicemail and said the car was unavailable! I checked my phone and it was confirmed it was a big fat lie.
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May 2025 by FAMILIA SAGO
Worst service ever! Do not rent in this location! Because I am Mexican, they had requiere me for 3 different id cards!!! Terrible service! The customer office looks and smell so bad! The worst experience ever renting a car.
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April 2025 by Cynthia Samuels
No help because I'm black.
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March 2025 by Rui Meng (memray)
Very mad. I reserved a full-size sedan but got a compact crossover (dodge hornet), almost ruined my trip since the trunk is too small to fit our luggage (one 28', one 20' and a baby stroller).
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March 2025 by William Sims
The service was great I would recommend getting a car with Avis 👍
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February 2025 by Myha Riley
I have been renting cars from this location for 2 years now and had nothing but good experiences! The owner is extremely kind and always makes sure I get in and out quickly and safely.
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February 2025 by Eric Ramos
I’ve been renting from them monthly for about 2 years! The team is great and I have never had an issue getting my car.
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February 2025 by Ryan
Going here every week and always have great experience and great car.
