Away, a renowned brand in the travel and luggage industry, offers a wide range of high-quality suitcases, bags, and accessories. Their products are crafted with exceptional materials, including polycarbonate, aluminum, and water-resistant nylon, ensuring they are not only sleek and lightweight but also highly durable and ready to withstand the demands of any journey. The brand's attention to detail is evident in the intentional and functional design of their luggage, making the packing, unpacking, and storage process seamless. Customers have praised the smooth gliding experience of the luggage, as well as the impressive customer service provided by the Away team. One customer shared their positive experience, noting the quick and easy transaction, the friendly and helpful staff, and the fantastic return policy and flexible warranty. Another customer was particularly impressed by the in-store experience, highlighting the cool atmosphere and the exceptional assistance provided by the staff, including help with navigating the local transportation. While the majority of reviews have been overwhelmingly positive, one customer expressed some disappointment regarding the lack of a custom-fit travel cover for their aluminum suitcase, which they felt was a missed opportunity by the brand. Nevertheless, the customer acknowledged that the suitcase itself was of fine quality. Overall, Away's commitment to quality, functionality, and customer satisfaction is evident in the reviews, making them a top choice for travelers seeking reliable and stylish luggage solutions.
Called in to place an order and Mark was awesome to work with!
September 2025
Went in trying to buy 3 but with the set bonus store discount and military discount ended up with 5! We were able to size up and down thoroughly see the differences between them; usually harder when you order online but being in store the associate provided us a full walk through of each style. Overall excellent customer... read full comment
August 2025
Fred was fantastic—he helped me find the perfect gift for my husband with thoughtful recommendations. Couldn’t be happier with the purchase or the service!
