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February 2024 by Kimberly Roberts
I had to take my car into this shop twice and both times I had to take my car back because they didn't fix it correctly...notice I said had to take my car because I would not ever take my car here if I had a choice...let me explain my catalytic converter was stolen and my insurance sent me to this shop paid them 3000 dollars to fix it correctly but unfortunately they did not my check engine light was on due to the fact that they did not connect the wires or fix the wiring connected with the catalytic converter so they had to send my car to the Honda dealership to fix it correctly...the second time I had to take my car to this shop is because my gear shift handle had broken and sadly I was right next door to this shop and once again they did not fix it correctly but this time when I tried to inform them of the problem the manager Rick just brushed me off and wouldn't listen to what I was trying to say...also Rick was very rude to me before and honestly I feel as though I was being discriminated against because I am a black woman...I only gave 1 star because of the women who work there they are the only polite people in the shop...I would never recommend that anyone take their car to B&L automotive especially if you are a black woman and especially if you want your car to be fixed correctly ?????
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February 2024 by Anthony Stompanato
B&L is a top notch shop in both quality and service. I've had work done there previously and stopped in to talk to them about a rear taillight that was out-one that I couldn't replace on my own. They promptly replaced it without a charge. Great people and great service...
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February 2024 by Daniel Fredrickson
Repairs were done quick and had good status updates from team on my vehicle.
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February 2024 by Deb B
Amazing service as always. Wouldn't go anywhere else for body work!Service: General repairs & maintenance
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January 2024 by Svetlana 312.868.1555
Very efficient and my car looks like brand new. Would recommend
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January 2024 by Kjirstin Glessner
B&L Automotive was a pleasure to work with. The office was comfortable, the staff was thoughtful, thorough, and highly communicative, and they took great care of my car!
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January 2024 by Toni Marks
Words cannot explain how helpful they've been through the years.
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January 2024 by Juan Fernando Peña
Their repair is flawless and friendly staff
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January 2024 by Zeric Richardson
I’ve used B&L 2 or 3 times now they’ve always provided a great service. They keep you on the loop with every step of your vehicles repair status. I have always received my vehicle within the promised time. Plus they do a great job at cleaning your vehicle upon return. They’ve earned more of my future business.
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November 2023 by J Ted
Been to B & L twice and they've taken good care of the process with insurance and done excellent work. This most recent time, the at fault driver's insurance created difficulty and the good people at B&L kept the process smoothe.
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November 2023 by Pamela Crenshaw
My experience was AWESOME. My car was in horrible shape. Most people thought it was totaled. But B & L was able to repair it. They explained the process, kept me informed, and restored my car within a shorter time than I initially expected. They cleaned my car inside and out, and the bodywork was great. It looks brand new! The customer service was outstanding! Liza went out of her way to help. Daniel and Savannah were also great. The team treated me like royalty! I will be forever grateful.
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November 2023 by Laura Bloechl
Highly recommend using B&L for your body work. My van looks like new. They even detailed it. Throughout the entirety process, they were amazing at communicating what needed to be fixed, the timeline, and kept me updated the entire time. We had our repairs covered by insurance, and B&L handled everything when dealing with them. Our insurance wanted us to use used parts, but after B&L received 2 subpar used parts, they were able to get our insurance to cover new factory parts. They really went above and beyond.Service: Body & Trim
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November 2023 by G C.
My 2023 lexus got a dent a scrapes on front panel and side panel and B & L Auto fixed it perfectly in 6 days without having to replace panels. The friendliest staff at front desk. Its a breeze to deal with Yana and Savannah and I will ALWAYS bring my cars back to them!
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November 2023 by Peter O'Leary
B&L is mainly known for its collision repair/body shop business. So I was a little apprehensive when I brought my kid's Lexus RX 350 there with a list of mechanical maintenance issues ranging from easy to semi-tricky. B&L seemed like a good choice since they're right around the corner from me, though I hadn't visited them before.They dug into the engine bay and replaced spark plugs/coils (not an easy task on a 3.5L V6 Lexus), cleaned the throttle body, new air filter, and performed a beast of a job in replacing an oil line for the VVT-i supply.The communication was straightforward, the workmanship excellent, and the price was right, better than the stealership! Kudos to Jimmy, Alex and the team at B&L.Services: Carburetor cleaning
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November 2023 by Ivan Garcia
B&L did an excellent job on my car! Not only was it done earlier than expected, but also detailed my car so it would look nice and clean when I picked it up! I enjoyed the fact that the estimate agent named Roddis kept me updated on my vehicle and assured me I would be satisfied with the body work and paint job to my vehicle! I appreciate the shop for making it easy on the customer while going through other parties insurance as well because they did all the work communicating to the insurance company about the estimate and payment process! Thanks again and will definitely take any other vehicle here, very professional place to take your business! Happy with the result thank you, B&L!Services: Body & Trim
