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April 2024 by Kaneko Shinzo
That one lady guard got sheboyganed here.
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December 2023 by Uni
None of the atms work. They don’t want you to use normal banking amenities at this location.
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September 2023 by Nelly Ileana De Anda Ortiz
The attention of the executive is excellent, she is very friendly and attentive, she helps resolve the waiting time, indicating to each client the options they have to make their transaction, there is little staff but they work very efficiently, better than in other banks , who do not have clients and still ask to schedule an appointment
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September 2023 by Lashunda Perry
This bank is horrible. I been waiting for an hour to open up a checking account. Poor customer service, only one teller and one bank rep, lines are always out the door.. there's no way it should take this long to open an account.
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September 2023 by Antonio Cameron
I do not recommend his place at alllllll they do not value ur business worst one I ever visited this place need a corporate review of standards and policies. Manager is rude ignorant and racist told me close my account if I didn’t like his service NEVER would I TELL ANYBODY O BANK HERE
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July 2023 by Ashley Dillon
NEVER ANSWER THE PHONE FOR CUSTOMERS ! Lazyy associates walking around doing the bare minimum of their job !
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March 2023 by Darya T.
I wanted to cash a check with their name on it and they wouldn't do it, unless I opened an account. They have a cap on how much they will cash, even though they can check the account it is written from to verify funds. I won't be forced to open anything. I went there, because it was from an account holder.
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December 2022 by Jeff Janulis
I would give zero stars if possible.This has to be the worst branch in the BOA system.It is chronically understaffed and you always have to wait at least 15 to 20 minutes in line, but they have 2 greeters standing around doing nothing.They must send the lowest performing staff to this branch because the service at the downtown branches is much better
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December 2022 by Lori Akinseye
The wait time at this bank is outrageous. Most of the time it only has one teller. This is bad for business and a waste of people time. I have been in this line for 30 min. And they are still on the first person. This such an inconvenience for the people. This bank needs to do much better with staffing issues.
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December 2022 by Lori Thomas
The wait time at this location is horrible I always spend 30-40 mins waiting in line when making daily deposits need better management
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September 2022 by John Sims
Terrible, terrible.terrible customer service today on 83rd. All I wanted was a withdrawal. Instead I received attitude and was made to wait until all other customers were taken care of. My Business account will stay where it's at. This account is now questionable.
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July 2022 by Eddison Sardon
Somewhat disappointed, only one teller on a Friday afternoon
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April 2022 by Jaylen Johnson
The treatment and service I have received from this bank has lead me to closing my BOA account after 15 years of business. After speaking with the Branch Manager, Jerome B Marshall, I knew I had no further option but to escalate this problem to the Bank’s executives. He, nor the bank’s team, are equipped to assist or serve the marginalized community that this bank sits in. They refuse to provide information when requested and is not willing to go out of there way to create an understanding for the client. Business is business and it requires communication. Their lack of empathy, inability to communicate protocols and ignorance to banking services will be the downtrodden of this company
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February 2022 by Cynthia Davis
This branch has poor customer service and very long lines.
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January 2022 by Marcus Maxwell
The worst bank you can ever bank with!!!!!! they will Force a hard hold or your check while they use it for investment purposes (of which you get no interest) instead of giving you your money when you want it. If you are not a millionaire you are not important, you are only as important as the amount of money you are able to put in your account!!!!
