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September 2023 by Anna
Refused to mail a new debit card when my partner's wallet was stolen. He was there in person and they refused to mail him a new card. Ridiculous.
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February 2023 by maira sandoval
The female teller at closing time has a disgusting attitude. Also the staff is extremely rude. Worst locative I’ve ever been to!!
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December 2022 by William Southall
Just opened a business account. I had the pleasure of being introduced to a new banker, Mr. Timothee Kerne. I was impressed by his professionalism, knowledge and was a great listener. He guided me through the entire process of registering a new business and forming a new EIN. I am truly grateful as the entire team was very courteous, knowledgeable and helpful. I look forward to working with the 201 South State branch as my business grows.
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August 2022 by Brad Gluszewski
Easily the most incompetent group of bankers I have ever dealt with from tellers to the branch manager. Rude, disrespectful, incompetent and overall entirely useless. Run as far away from this branch as quickly as possible. They cannot even perform basic functions, it's a miracle the staff here are even able to remember to breath, that's the level of incompetence to expect from this branch.
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June 2022 by John L.
Great customer service and experience. I was able to get in and out quickly. I'm not a customer at the bank so I'm very happy the process was easy.
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February 2022 by Hermine G.
I went to this establishment this morning. At around 9:30 am, they opened at 9am. No banker was on sight. The cashier misinformed me, after consulting with another teller and said I needed to call. After waiting hours on the phone, I am told I need to be at the bank for my specific need...
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January 2022 by Heather Lane
Manager is terrible and we scheduled an appointment only to be told to leave because we didnt have proper documentation when we brought 2 forms of government ids. Then we were told the cameras were watching us? The worst experience I've had banking with BOA over then past 13 years.
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December 2021 by bruno brajoviv
6 people insideDon’t do anything and told me that I need appointment..crazy lazy people
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November 2021 by John T.
Was told to leave and come back later after waiting 20 minutes to deposit a small check. If you don't have the staff to handle one tiny deposit in the middle of the day, then you should hire more people.
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September 2021 by Marissa Desgranges
Good location. Only complaint is that the atm doors are locked and it's scary to take out your card/wallet to enter at night with other sketchy people around.
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June 2021 by Fir St
Have been a Bank of America customer for over 10 years. With great credit. When I applied for a credit, they denied the credit with no specific reason. Just a generic explanation. I was able to secure the loan at another place, but its sad to see that they dont even care about their exisitng clients. cause they can. cause they are so big they dont need to care.
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April 2021 by Barbien F.
I think i will have to close my account very soon these have take off my account 1k in the last 30 days different amounts i dont share account with anyone so i dont know how in f*** its either somebody that works in there or #corygibbs #serialstalker #MLS i need an investagation on why my money has been disappearing from my account from hotels hold n refund n uber eats over charge refund. Today they got 80bucks out. The day be4 100 a month ag0 330 from red roof inn refund .from columbus hyatt Milwaukee refund etc still waiting more than 2 month they put it back in the take back in the middle of the night everynight at least 1 missing. #corygibbs #serialstalker #hectormanuelfiguereomendoza #gustavoalfonsoalvarezrapistserial #branchbankofamerica.!!!!#cityofchicago #cityofcalifornia
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February 2021 by Nicole Hoy
I am not sure what everyone is complaining about about this branch. I just visited today and they were able to get me in and out within 10 minutes. I needed a cashier's check and they were able to get it done very quickly with minimal waiting.Everyone was pleasant and I experienced no attitudes from anyone.
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December 2020 by Mary One
The black lady that runs this branch is RUDE UNPROFESSIONAL MEAN SPIRITED NASTY BITTER UNHAPPY and she picks and chooses who to help and when to put her NEXT TELLER sign up! She needs to be FIRED !!!! SHe will let the line pile up and not assist her own teller!
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October 2020 by zaid bm
2k cash limit like what’s going on
