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February 2024 by susy vc
If you lost money outside the bank I found it , the bank has it. Gave it to them more than $5,000 inside an envelope.
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February 2024 by Hamid Bashir
Absolutely pathetic service. Also unbelievably terrible phone service, long waiting time and can’t answer a simple transaction question. Avoid.
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December 2023 by John Bracken
Watch your back in this branch, I was a victim of a theft WHILE IN THE BANK-- the staff were nice, but seemed accustomed to such things, and were nonplussed.
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November 2023 by Georgia Carter
Love the customer service I received my Teller Was outstanding she was courteous efficiand also helpful why Guadalupe you are a wonderful person.I was at the 105 N. Halsted branch
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September 2023 by Jullanar M.
I don't know why I keep dealing with BOA cause I always end up having bad experiences with them no matter what type of account that I have with them. From the credit card account which I had to close cause I had issues with them then many years later I thought things would have improved but I had issues with my personal and business accounts as well. They wanna close my account for no good reason then won't even allow me to withdraw my money. I don't understand how people say they're such a good bank but BOA definitely is not.
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September 2023 by billy ramsden
Every time I go into this branch there's 1 teller working the window and 3 to 4 other people walking around greeting people.Today after a half hour I had to leave because I didn't have any time left to waste waiting for change.This happens every week I go there.Unless this is fixed, I'm going to have to switch banks.
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July 2023 by Demi Adeniran
Slowest bank, don’t waste your time at this location you will absolutely regret it. On top of the slowness, there is always an issue. I definitely will not be returning
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June 2023 by Makeda Edwards
Always one teller. At least 45 minutes wait every time. Sad.
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April 2023 by Samruddhi Kapileshwar
Quick service and friendly employees. Would suggest booking an appointment in advance through their website since sometimes they don’t accept walk ins.
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January 2023 by Julie Lehrman
This branch has gone downhill. The employees are just mean. There was one customer service rep, an African American lady, who behaved in a very professional manner. But the teller and the other customer service lady were both rude. There's just no reason to treat your customers like that.
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September 2022 by David Boston
I have been to several BoA branches in the Chicago area, and this by far the best branch! I am greeted every time by an associate with a smile. They begin assisting while you’re in line before you’ve seen the teller. They are personable and creative when finding solutions to my banking needs. I specifically drive to this branch even though there are 3 other BoA branches closer to my home. Totally reccomend!
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July 2022 by Shanika Finley M.B.A.
Slow absolutely the slowest branch in existence
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June 2022 by Steven Ohren
It was an easy in and out with no delays. Service was excellent.
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May 2022 by Raven G.
So slow and understaffed. When I came in early May, there was 1 teller working at a peak time. Wait time to see the teller was over 45 minutes.
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April 2022 by Jude Chiy
It takes them 20 mins to print out a check and they charge you $15 for a simple check.
