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March 2024 by J
Avoid this location...at least when the so-called (manager) is present. Talked with a most-knowledgable young lady late morning about ordering a special ice cream cake. She provided all the information necessary, and said to come back when I had the flavors and inscription needed and she would handle the order. Went back mid-afternoon same day, and of course she was gone. {Manager?) stated all orders must be placed online, couldn't imagine anyone trying to be so helpful as the young lady...and had no idea who she could have been. Clearly he had no desire to be helpful.
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February 2024 by Jill Myers
The service was incredibly friendly. I asked for 4 chocolate munchins and they gave me double. My husband ordered 2 blueberry donuts and a hot tea. I also got a small scoop of Love Potion 31 since it is still out for February.
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October 2023 by Helaman Zeron
Terrible customer service
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September 2023 by Zach
Food is great! Service was fast
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September 2023 by liv alv (liv)
There was a younger black man working (I didn’t get his name because he didn’t have a nametag) & he 1) acted like we were bothering him. We were the only customers in store. He had headphones on and could barley hear us.2) He rolled his eyes when we asked for cones, and said “that’ll be extra” & my fiancé stated “Okay we’ll pay the extra”.We had ORIGINALLY said we wanted cones when he was ringing us up but he didn’t hear us because of his headphones. After my fiancé said “We’ll pay extra” the employee said “Do we have a problem?” threatening my fiancé. This is the scariest most unprofessional experience i’ve had here and i used to love visiting this 24/7 location on my trips. I won’t be returning. If this is how business is ran there, with one employee barley alert, and willing to start altercations with customers over them asking for service at the job he signed up for, then close the place down. Y’all down need to be 24/7 then. I hope a manager sees this because the employee working on 9/17 at 3am needs an attitude check, a write up and a new job.
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September 2023 by Troy Berean
Haven't even seen one of these since I was a kid.Ahhh memories..
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August 2023 by J Parker
The guys working couldn’t separate from flirting with three girls who refused to move to see what flavors were available. Then got attitudes like we were inconveniencing them for working
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August 2023 by Renee Hunt
Stood in line 20 minutes, watched 3 people in front of me get ice cream. I made it to the front of the line and ordered a strawberry shake and the staff member said that they were short staffed so the Baskin side was closed. Three men in front of me were all served ice cream. I get it that you may be short staffed, if so put up a sign saying that it is closed when your shift starts and don’t serve anyone ice cream. Serve it to everyone or don’t serve it at all.
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August 2023 by Camille Alexander
Order a 2-scoop Sunday with Butter pecan and strawberry ice cream and toppings. They gave me just a scoop of butter pecan. NO SPOON! And my $7 can of whip cream was missing! How can you screw up something so simple?!
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August 2023 by Julia Caldera
I went to get a sundae,the ice cream was soft. I ask for strawberries and nuts and the employee was to busy on the cell phone.
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August 2023 by Anarbek Mamadinov
Bad attitude. Service is awful. They were talking to each other and laughing while people were waiting for them to order.
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July 2023 by Jonas Lanz D.
Asked for chocolate chip, blud gave us the mint chocolate chip instead. When asked if he gave the right ice cream, he just arrogantly said "I know the ice cream". When we tasted it was indeed mint and he was wrong. Bro was lucky we were tired or we might have had a longer conversation about doing your job correctly. Also ordered the banana split and all he did was place a god damn banana in the middle and 3 ice cream. No whipped cream, no toppings, no fudge. It wasn't until we asked for them to be put that buddy actually placed them in. Terrible employee, very lazy and you could tell they are underpaid idiots just wanting the day to be over. Honestly just kys if you don't wanna work bro.
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June 2023 by Nadia
The employees were very nice, and the ice cream was very good. Their payment system was down, so we ended up getting our ice cream for free.
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April 2023 by Miss L.
I'm so upset. I will never order here again. This is the worst Baskin-Robbins ever when you were paying over $50 for ice cream and they literally bring you crap but won't answer the phone. I am disputing every charge I've ever made with them the worst place ever.
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January 2023 by Marcus W.
Employees are terrible would definitely not recommend. The employees stared as I stood at the register. They are very rude again definitely would not recommend