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February 2024 by Aisha Foster
This is the most unprofessional location I ever been too. I placed a DoorDash order and the dasher told me that they don’t want to fill the order for no reason at all. Even though it’s a 24 hr location and they still appear available on DoorDash. Extremely unprofessional…
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November 2023 by Stella Bradley
The worker didn’t get either of my 2 flavors right.I tried to correct him 4 times. He wouldn’t do milkshakes or sundaes. He also put the same scoop into 4 ice cream containers without rinsing it. I don’t know what flavors I have and I have an allergy, let’s hope I don’t end up in the hospital.
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November 2023 by Brian Turner
They have some really tasty pumpkin muffins.
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September 2023 by Akshay Desai
This place is a joke. Me and a friend stopped by to get some ice cream. The lady at the counter acknowledged us a minute after entering. Then she gave a lame excuse that she is waiting for her colleague to arrive while not attending to anyone herself. Lazy and unprofessional. Save your time and consider going elsewhere.
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September 2023 by Jose Eduardo Gonzalez de los Montero
This is the last time i go to this rude place september 4th at 11:30pm there was this african american lady that was very rudeWhen i entered the place her friend was over the counter charging her phone very inappropriate for the food and so i went and i waited few minutes until she finished a unprofessional conversation with her friend which was rude and then after she finished her conversation i asked kindly for a capo-chino blast and she said no machine blender not working and clearly before us a customer came out with something similar .This was outrages .
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September 2023 by Zully Brito
Very rude the girl was with a friend and did not attend us well blender always broken !!!!
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June 2023 by Zane T.
This is the 3rd time I've gone into the Dunkin on Roosevelt and canal and both a man and woman have refused to serve ice cream. "We're not selling ice cream right now" before 4pm. Annoying and frustrating area few of the words that describe this Dunkin/Baskin Robbins location.
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June 2023 by Maddy M.
i did not enjoy my experience at the villa park dunkin' donuts. the website states that this location closes at precisely 10pm central time, but when me and my gang pulled up to dunkin at 9:40 pm they told us it was drive thru only. WHEN THERE WERE PEOPLE WALKING IN. we then asked about the people that were entering the establishment and he said "oh they are an exception". what i think he truly meant to say was "no gays are allowed on the premises" because me and my gang are all apart of the LGBTQ community. overall this ruined my night and all of pride month.
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March 2023 by Diamond B.
Worst experience in my entire life from DD. Employee Kevin Hampton was rude ignorant and even went so far as throwing ice at me. He hit me in the back with a block of ice. The worst experience ever.
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December 2022 by Maira Campos
First and last time there. Went in and it was empty. I walk up to the cashier and he’s on his phone even after I had been standing there for like 10 seconds. Then he finally decided to acknowledge me. He proceeds to ask what I want, I tell him and hes laughing and joking with his coworker and asks again what I want. He turned around and was still talking and laughing (I don’t mind it but the fact that he kept making me wait so he could crack some jokes on the side, is annoying) took about a minute to finally charge me. He’s so unprofessional. Very unwelcoming. This could’ve been a fast and easy transaction but that lazy cashier likes to take his sweet time and act like WE need him. Not sure how he’s still working there. This was on 12/9 at around 2:15pm.
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October 2022 by James J N.
This is a very well run establishment. It's always clean, and they've been very professional, courteous and detailed oriented. This was my first time buying food here and it was definitely good. My drink order isn't just coffee, cream and sugar. Xtra Large, Xtra Oatmilk, Two Shots of Carmel Syrup. Always made very well. To the two Gentlemen and crew in the morning (one being the owner possibly?) thank you and really good work. Please keep that mentality and work ethic wherever you go and you'll go far. Thanks again for the great product and great service. See you again.
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October 2022 by Justin Rafinski
They didn't have ice cream or donuts so I'm not sure why they even open on Saturday at midnight. Like no one wants coffee at that hour
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September 2022 by Chris M.
There was a fat gay guy was working there today around 11.30 am he refuse to take my order and try to kick me out from the store because i try to buy a food for the homeless guy .And he was talking to his co worker and told him that he shouldn't be mean like that .This lowlife thinks he owns the store which is he works there for minimum wages ,I was wondering with that age why he can't find a better job .I'm going to talk to the owner and let him know that this punk ,also calling the Dunkin corporate to report his behavior ..He needs a serious customer service training He is a worthless POS So you can't even buy a food for the homeless people this days ? And they will kick you out for that ? Wow I see that gay dude was mean to multiple people like that before Maybe he shouldn't be working for the people . This lowlife guy with a bad attitude was rude to other people as well. I end up reporting him to Dunkin corporate and they are gonna start investigating about him.
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September 2022 by Danielle R.
I placed my order through the app so that I can pick it right up. I got a sausage and cheese wrap and some maple bacon. The cheese in the wrap is burnt and the tortilla is overcooked. Some of the bacon is cold and very greasy. Would take it back but I only get a 30min lunch. Waste of money
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September 2022 by Lyon-Bondye Kratos-Radah
For some reason I can't remember the name of the young man cashier. I think he said it was Abraham or Muhammad or something.Anyway, $1.89 for one donut is a little jacked. But I was glad to see a 2 for $2 coupon taped under the register and so I used that.
