Bath & Body Works has been creating pleasant scents for over 20 years, offering a wide variety of products like fragrant body lotions, shower gels, and 3-wick candles. Customers appreciate the large selection of scents, including favorites like champagne toast, and enjoy the variety of options for men and women. The store is known for its friendly and helpful staff, who make customers feel welcomed from the moment they walk in. Employees are attentive, kind, and ready to assist with finding the perfect gift or scent. Many reviews highlight the positive customer service experience, mentioning staff members who go above and beyond to help and make shopping enjoyable. The store encourages customers to explore and try different products, with plenty of testers available. Overall, Bath & Body Works is praised for its welcoming atmosphere, helpful employees, and quality products, making it a favorite destination for those seeking appealing fragrances and thoughtful gifts.
Bath & Bed Body Works, RiverPoint, Chicago is 5 Stars! The first time is a longtime, I greeted by a sales rep. with the new fragrances testers and strips, to tryout! Also Carolyn greeted me with friendly customer service and assisted me, as well!
February 2025
Store was nice and clean. Had more products than the other location I went to.
December 2024
This a store is amazing I have been there 3 times this month amazing employees
