-
October 2023 by Samantha J.
I'd rather go to the dentist than take my car to the mechanic UNTIL I found Robbie & the great guys at Bavarian Motors.I've been driving the same make & model of BMW since 2003. Bought my first in 2002 at a well known Downtown Chicago dealer who is notoriously overpriced... I took my SUV in for the first scheduled oil change service & was out nearly $500! Ouch!Then I lucked upon Bavarian Motors where "service with a smile" & "knowing it's going to get fixed the first time" still prevail. I trust these guys & I'm a woman! The same Master Mechanic works on my car as the first time I brought my car to Bavarian They perform the work or service that is asked & there is no worry of an "up sale" or "hidden charges!"If they do find something "amiss" with your vehicle, you'll receive an email then a phone call explaining their concerns/findings. In their explanation, it's been my experience, Bavarian Motors has always prioritized the repairs needed by what needs to be done right now & what can be put off for a later date. I, as a driver, appreciate their approach, value their experience, &, love their work! Thank you, Bavarian Motors! I Emphatically Recommend!
-
September 2023 by Alex Cunningham
They do a solid job for a good price.
-
August 2023 by Greg Gonzalez
Always friendly and incredibly knowledgeable on my BMW. Great neighborhood service to provide and keep me out of the dealerships.
-
August 2023 by Joe Stokes
They are simply the best. Highly competent (trained through BMW and having worked at BMW dealerships in Chicago), good communicators, honest (never pushing additional work not really needed) and friendly. No better place to take your BMW for service.Services: Auto battery replacement
-
August 2023 by Z K
I bought a 03 E39 M5 a year ago local. I had Bavarian Motors and another independent shop highly rated for BMW service do pre-purchase inspections on the car. Bavarian went above and beyond in how thorough they were and how fairly priced they are for the service. Since then, they have taken care of any issue and service needed. If you have a BMW and are in the Chicago area, I would make Bavarian Motors the 1st choice. Honest hard-working mechanics who walk you through what the car needs, nothing more nothing less and at a reasonable price. True BMW specialists and enthusiasts!
-
August 2023 by H Patrick F.
Most highly recommended for BMW service. They kept my 2003 X5 in top condition for over a dozen years. Follow their recommendations! Their record keeping of maintenance they have done and recommended to be later done is impressive. This is highly professional, honest, and extremely courteous service at a good price. I hated letting that car go, but was no longer practical to hold on to it especially as an empty nester. Now a used car Porsche owner.Patrick F
-
August 2023 by Marissa O.
The most professional, honest people. My partner and I have both been customers of Bavarian, will never take my BMWs anywhere else!! So refreshing to have a positive experience, especially as a woman - no profiling, pure professionalism and extensive knowledge on BMWs. These guys are not looking to screw you over. Bob and Robby are the best - thank you!!!
-
August 2023 by Joe S.
This place is the best! Friendly, helpful, good communicators who will do what is needed -- and only what is needed -- and do it expertly. If you have a BMW that is out of warranty, I guarantee you there is no better place to take it.
-
July 2023 by Rob G.
I will never take my BMW X3 to a dealership again and will ALWAYS use Bavarian Motors. The service here was exceptional from start to finish. The office staff was extremely helpful & polite. Bob, who fixed our car (broken taillight) was fantastic - he was prompt with a quote, kept me informed on the progress and had the repairs done well before the end of the day. Prices here were very fair and at least 30% cheaper than what I would have paid at a dealership.
-
July 2023 by Jennifer P.
I've only had positive experiences at Bavarian motors. They tell it to me straight and and they get the job done fast. I highly recommend.
-
June 2023 by Cindy S.
Best service shop I've ever used! Needed to replace the 12v battery on my 2018 BMW i3 and get other annual maintenance done. Bavarian Motors had the best pricing of the three quotes I received from other BMW shops around the city. Robbie took the time to explain the services and recommendations. He used BMW parts and even filled my tires and drove the car around the block to ensure everything worked properly. All this within an hour of dropping the car off late in the day. Fair and reasonable pricing, excellent customer service, quick service, reliable, and accurate estimates / quotes - no upselling or other nonsense. A truly HONEST shop that does not try to take advantage of you. Clean shop, organized, friendly staff. Cannot recommend this place enough!
-
June 2023 by Donnie Rion
I can't say enough good things about this shop. Ever since my car came out of warranty I have been using this place for annual maintenance and anything else that pops up.Sure, they change oil, trans fluid, check brake and tire wear... but what really won me on Bavarian Motors was their honestly and character as a business. When I had pretty bad grinding upon turning the steering wheel that vibrated violently through the entire steering column and to the wheel I was at a loss. I scoured the forums and read about multiple potential culprits with the steering rack, tie rods, etc... Multi thousand dollar jobs to repair.When I took it to Bavarian Motors - turns out my charge pipe (modified FBO car, which included an aftermarket charge pipe) had come loose and was rubbing on the steering assembly. Apparently not common.A dishonest shop could have raked me over the coals, but not here... they identified the issue and quickly fixed it for a couple hundred bucks. That was over a years ago and all is well. They put the customer first and fixed the exact problem rather than try to upcharge on other issues that I honestly probably wouldn't have known the difference on. That type of honestly alone, is worth its weight in gold.Just today they saved me again with an emissions issue I had been dealing with for months.My only criticism is that they don't like to deal with installing aftermarket parts (otherwise, they'd be my go-to for that too)... but I understand why as these are certified and trained BMW technicians doing thing by the book to OEM spec.Great company, great management, and great customer service.Service: General repairs & maintenance
-
May 2023 by Donnie R.
I can't say enough good things about this shop. Ever since my car came out of warranty I have been using this place for annual maintenance and anything else that pops up. Sure, they change oil, trans fluid, check brake and tire wear... but what really won me on Bavarian Motors was their honestly and character as a business. When I had pretty bad grinding upon turning the steering wheel that vibrated violently through the entire steering column and to the wheel I was at a loss. I scoured the forums and read about multiple potential culprits with the steering rack, tie rods, etc... Multi thousand dollar jobs to repair. When I took it to Bavarian Motors - turns out my charge pipe (modified FBO car, which included an aftermarket charge pipe) had come loose and was rubbing on the steering assembly. Apparently not common. A dishonest shop could have raked me over the coals, but not here... they identified the issue and quickly fixed it for a couple hundred bucks. That was over a years ago and all is well. They put the customer first and fixed the exact problem rather than try to upcharge on other issues that I honestly probably wouldn't have known the difference on. That type of honestly alone, is worth its weight in gold. Just today they saved me again with an emissions issue I had been dealing with for months. My only criticism is that they don't like to deal with installing aftermarket parts (otherwise, they'd be my go-to for that too)... but I understand why as these are certified and trained BMW technicians doing thing by the book to OEM spec. Great company, great management, and great customer service.
-
May 2023 by Dennis K.
This is a great place to get your BMW serviced. They are very knowledgeable, honest and fair. When the rear hatch on my 2014 BMW X3 would not open, they quickly diagnosed the problem and replaced the rear hatch lock actuator at significantly less than what a dealer estimated. Robby also clearly and very respectfully explained that my air conditioner was not working because I had not set the "stratification" wheel correctly on my X3! Although this has rightfully resulted in a lot of teasing from my family - who's ever heard of a stratification wheel! Everyone including the office staff is friendly and easy to talk to. You won't regret working with Bavarian Motors.DK
-
January 2023 by John C.
Facts- brought my BMW in due to the thermostat being stuck open. They replaced it and how it doesn't the oil temp doesn't get to operating temperature which prevents my heat from blowing hot. In fact, the needle barley moves even when driving for some time. I bought vehicle back and they said this is normal. I asked if they replace it was genuine BMW parts and they assured me they did. I've had the vehicle for many years and never had any issues. I brought the vehicle in to this place due to them having a lot of experience w BMW repairs. Prior to selecting a shop, I received quotes and they were a lot higher than other places. However, I didn't want risk it since there was a check engine light. My thought was this is a common problem and w their experience w BMW, figured they would be able to pin point the issue without just throwing parts at itOpinion: They used an aftermarket part and their attempt to pass the buck and not take ownership. You be the judge but I would never recommend this place nor will I ever bring my car back here!
