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February 2024 by Bria Jackson
Terrible customer service.
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February 2024 by Tarsha Mon Louis
I like that this beauty supply store is near me, being from NY I’m used to them being everywhere so this is helpful for my small beauty needs but my god they follow you from the time you walk in. It feels so uncomfortable to shop here because it’s like you’re already being judged for something you never did. I really wish the workers here would relax, I’m not sure what trauma they experienced in this neighborhood but if you have to breathe down your customers neck every time they shop you should take your business elsewhere.
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February 2024 by Deanna Lee
Came here just to browse on Feb 3rd and decided I didn’t want anything. As I was leaving out their sensor went off. I hadn’t noticed but was called back into the store. I assumed I was being called in because I dropped something but was instead automatically accused of stealing makeup and was demanded to give it back by the younger male Asian who works there. After telling them multiple times that I didn’t steal anything he says I’m not welcomed back as if I’d even want to return. If I was actually stealing why would I willingly come back inside? I would’ve just continued leaving. It’s a shame because I use to frequent here often. If you’re going to use your sensor to try and accuse the black population that you serve as stealing at least get one that’s functional. I’ve come here before and have had it go off upon entering so I know it barely works. Ladies beware of shopping here.
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February 2024 by Joy Kirksey
Following you up n down ailes like your in prison omg terrible experience from out of town to get hair for a wedding
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January 2024 by Bose Latona
Great service
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January 2024 by Cheryl Coffey
This one of my favorite beauty supply shops. They are very friendly, and so helpful. I will be going back again.
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January 2024 by Donald Calvin
Asked for a product and told they do not carry it, even showed a picture. Was showed other products. While scanning the shelves I found the product that they did not sale!
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December 2023 by Sherman Robinson
This place was so rude to my wife and rushed her and made her feel extremely bad about deciding what to buy. Their customer service is absolutely rotten. Would not recommend them for business.
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December 2023 by Victor Johnson
My wife loves shopping here!!!
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December 2023 by Magdalena “Magda” CSK
Funny, I am white, normal looking, and I was asked to leave my empty plastic shopping bag at the register. OK. I get that.But next, I was still followed around by a lady and talked to each and every time I picked up a product to look at. I felt uncomfortable and pried upon. And at the end, the son asked me why do I go around with a big empty plastic bag??? Maybe shopping dude??? LOL If you automatically assume everyone entering your store is a thief, you will be soon out of business..... Simple. You should really take care of ALL your customers. Your customer service is abhorrent.
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October 2023 by Fromu toome
RACIST REVIEWS!!! Visiting from Kansas City after reading the reviews concerning RACISM I decided NOT to SHOP at this establishment. Thank you to everyone who took the time to write a review. You saved me from a NEGATIVE experience during my to trip Chicago.
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October 2023 by Gabrielle Law
My first experience coming here was fine and I had no issues... the second time I came in to purchase a wig and the lady followed me and my girlfriend around the entire store making unnecessary and rude recommendations. She fat shamed me and said I needed to get long hair to cover my "chubby shoulders". If I could give negative stars I would. Don't spend your money at this racist establishment that profits off of us.
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September 2023 by N J.
Terribly racist place. Made the mistake of going here about a year ago for the first time and it was so uncomfortable and traumatizing that i blocked it out of my brain and thus forgot and made the mistake of coming here to check out ponytail extensions in between other errands. I was followed around, spoken too condescendingly, given horrible looks for asking ONE question when I came in. A white guy came in right as I was leaving and they were friendly. Disgusting establishment esp considering most of their products are for black hair and skin. O and they also upsell and scam. They shouldn't exist
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August 2023 by claude
TERRIBLE PLACE TO GO IF YOU'RE BLACK !!the asian man and woman make it very obvious that they are following and watching you. not a space for black people to be in even though they profit off our products and culture. this was my first and only time going to this store. i take a decent amount of time finding the products for my hair and the whole time i was being watched HARD. It's unfortunate that i needed a couple products for my hair and had to buy.I would not wish this experience on my worst enemy. Nobody deserves to be followed and discriminated against as you will be here !If you're choosing between this beauty supply and another one, go there. I wish I had taken those extra bus rides to go to literally any beauty supply on the west / south side. There's much nicer owners and workers there, than there is at this supply store.Words to the owners and workers and idk their son ! Do not open a store that sells products for a predominantly Black audience and discriminate against them in the same breath. You are horrible, racist people and I hope you feel shame because the majority of people that come there don't like you. For what you do and how you treat them.If there was an option to give -5 stars I'd give it. If they delete this review I'll repost it.
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August 2023 by Ibrahim Abidemi
I get all my hair supplies from them at cheap rates and great quality and their customer service is top notch
