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September 2023 by Lina Calabrese
If you are looking for new ideas on your makeup, not the place to go. Very disappointed about how the manager and associate handle the situation, I have rosacea and had no foundation and asked if someone could put foundation that way I could see the eye shadows that I was going to use…. There would be a $55 charge for a makeup application.
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September 2023 by Lolita M
Though this location is smaller, the staff here is mighty. Everyone is very welcoming and eager to help. Enjoyed shopping here as compared to their other locations
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October 2022 by Emily Luna
Amazing experience honestly. Very high quality brands and I would say average prices for products I've seen elsewhere. The sales associate was knowledgeable and very personable. They helped me understand what a good skincare routine is. Their customer service is excellent; they're very committed to helping customers! Would honestly go back again here.
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July 2022 by Alice W.
It's a high end beauty store with a handful of overpriced brands. It's the kind of place where I walk in and feel like they know I can't afford a bunch of stuff. But, if you can get over that emotional projection, the people are usually super nice and can give you samples. Haven't tried the spa services but again, I'm not rolling in dough.
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April 2022 by Val L.
Sales people are too pushy. I went to the southport location with a foundation shade and brand already in mind. The lady assisting me kept pushing me for another color based on the color of my hand, which isn't the same color as my face. Then preceeded to sell me a bag of samples. Ridiculous.
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December 2021 by Donna Bosze
Fabs does wonderful facials. Wonderful stacked shelves full of first class skin products.
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April 2021 by E “Chi Wally”
If you visit this location you must ask for Janice. This place would be nothing without her. Personality A plus. She is professional, knowledgeable and not at all pushy. Her extensive knowledge of the products and the beauty industry is refreshing when spending the type of investment it takes for some of the products offered. After using her recommendations the last few months my skin is brand new! She is a class act and exactly the type of professional you would expect to find at a boutique like this. The management should take note of her caring nurturing approach she takes with her clients. Service how it should be.
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June 2020 by Carlos Hernandez
Very friendly and helpful, great advice on products been there twice since store open
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May 2020 by Bob O.
Well the individuals they have working at this place and the one on Halsted are horrible. Called the one one on Halsted numerous times and no one called back-went to the store to have to ask him something-he was just standing there. then a friend called and left a message and never heard back.....see a pattern? So I had a question and called the Southport store-of course no one picks up....then a few hours past and called again-to my amazement someone picked up. Asked if she got my message-she said yes and no apologies... I guess it is against store policies to call someone back. In this enviroment the store owners should get individuals who want to work.
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January 2020 by Ryan Kent
Service was good and quick.
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January 2020 by Carrie M
I will never go to this location again. The 20 something sales person had zero social or sales skills.She kept referring to me in a derogatory manner about my "mature" skin and products needed for "mature" skin over and over. I am 40 and my skin is well taken care of. Regardless- train your sales people to be uplifting and not insulting
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December 2019 by Irina Nastic
What a wonderful store! The girls that work there are just fabulous welcoming and super knowledgeable.Love!
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August 2019 by Ral Chin
Fabiola is by far the best brow artist in the city, how about in the State!!! This Bluemercury has the best staff, Janice, Jessica and Fabiola, you couldn't be in better hands here it's a must visit store.
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May 2019 by R B
limited selection compared to other stores
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April 2019 by Jake Christian
Amazing Facial.