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December 2023 by mercy
Hi siera, thank you and i appreciate your above and beyond assistant today, very smart an polite person
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May 2023 by Mike Patel
ATM does not accept Apple Pay. I will not recommend this bank. I don’t carry my card with me and this ATM does not accept Apple Pay
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December 2022 by Minnie H
The retail relationship banker, Lizette she is PHENOMENAL!!! She is very patient and knowledgeable. Thank you for your EXCELLENT customer service.
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May 2022 by Joanie Landrum
Friendly workers.
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February 2022 by Ebrahim Ayub
If you are business owner avoid this bank, they have no clue about business banking asking for documents that don’t exist. Went to the bank block away and they were able to help out with out any issuesBusiness owners avoid this bank
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September 2021 by Amalia San Juan Perez
(Translated by Google) It is a pleasure for me to leave this comment because the attention of the BMO HARRIS BANK staff is special for the people who have always attended me such as Jerman sosa and Víctor Rodríguez have had good care for me I have always been satisfied and happy for their good treatment and passience. Jerman always clarifies my doubts, which I always have with great kindness and enthusiasm for me. I have not been able to find care in another bank and staff like this bank. I congratulate everyone on their Apollo.(Original)Es una placer para mi deja este comentario porq la atención del personal de BMO HARRIS BANK especial por las personas q me han atendido siempre como Jerman sosa y Víctor Rodríguez han tenido una buena atención para mi siempre me he quedado satisfecha y feliz por su buen trato y pasiencia. Jerman siempre aclara mis dudas ala que tengo siempre con mucha amabilidad y entusiasmo para conmigo. No he podido encontrar la atención en otro banco y personal como la de este banco. Felicito a todos por su Apollo.?????
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July 2021 by Gary Miller
Been with BMO for over 10 years, this branch is not a representation of the company. Personal bankers are very unprofessional, you feel like you’re at the DMV. They don’t let you access the walk up atm after hours so you have to walk up to the drive up atm, which I can assume I based on prejudice because of the surrounding homeless community. Hours are changing for no reason, just tried to walk in at 12pm on a Saturday and they were closed. On the locked door it clearly says they’re open until 1pm. This branch should be closed and redone completely to meet the BMO Harris standard set at every other branch.
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April 2021 by Ankit S.
Horrible service. I'm the only customer in the drive Thru and inside, yet the teller tells me that it'll take awhile Incase there is a line inside, he needs to shorten that line first. I'm a little confused. If I'm the only customer here and I'm first, why are you helping others before me? Not my issue you're alone. Help customers based on the order the arrive. This isn't starbucks where you prioritize one over another. Get it together.
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March 2021 by thamegadon
When I'm there, everyone is great, but calling that bank I'm never, and I mean never able to get through. They couldn't be that busy calling early in the morning. So many attempts calling and no one to answer the call.
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January 2021 by Robert Masuga
Banking with BMO for over 30 years. They won’t update my mailing address without coming into the bank. I don’t live in the area and can’t do it online. Sent them online request through messaging and they don’t respond. TerrTerrible customer service. Phone wait times excessively long and when it’s your turn phone just rings without assistance. Don’t open an accoun with them. Run!
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August 2020 by christina r.
I highly recommend! Kind, helpful people work here. Easy to get to with a nice, big parking lot. Excellent customer service. Appreciate the security woman at the entrance making sure precautions for COVID-19 were in place. Bank was very clean. Special thanks to Michael Spilotro for being awesome. He was caring, informative, patient and thorough.
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March 2020 by Isiaah Reyes
The tellers here do nothing but sit in their phone and talk on it or are too busy talking down on others... customer service ??
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March 2020 by Martin D.
Waited 15 minutes for a bank teller to help me only to be seated and helped by a teller named Tereza. She is the most unprofessional and rude. Person I've ever met. She seems like she doesn't like she job. I have audio recording and video of her treating me like like crap. This lady is flat out lazy and doesn't deserve to be helping anyone. She's a white middle age lady in her 50's with with glasses. I really need someone from management to contact me asap and She wore a red blouse with black blazer. Black glasses and hair in a pony tail sitting in the desk area. Why the hell does she work there?!
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October 2019 by Jay M.
I made the mistake of taking out a home equity line of credit at this bank. When the line of credit had matured, they tripled the interest rate on the remaining unpaid balance and were not open to making any changes to the inflated interest rate. This is not a good bank for a loan as they will gouge you if you have not paid your balance in full. Adding insult to injury, the employees, when I would stop by, would always look at my account and suggest I refinance the loan and get a lower interest rate. Each time I would be forced to repeat the story of how the bank gouged me on the interest rate. Once I paid off that loan, I closed my account that was supposed to give me a discount on the interest rate. Harris Bank was a great local bank, greedy BMO has ruined it.
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August 2019 by Jonathan Stein
Amazing customer service!~ACE & BRUNO?
