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January 2024 by Jeff Robert
Miss Rachel has always helped me with my phones. I bought my first android here. She never tried to sell me something out of my budget. Since my first one....I'm on my fourth now. I still don't know all the settings and ins and outs of it...but she always saves the day like Super Cell Phone Lady!
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December 2023 by Martha
Very good customer service definitely have to come from far just love the way we get treated and Rachel just takes her time helping out with everything even putting my contacts ect in the new phone I know it's not her job to do so I remember I forgot my email password and she managed to get it and put everything on my new iphone really do appreciate everything! Amazing I wish they had 10 stars most definitely recommend this place and come BK for everything
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November 2021 by Jeff M.
I just wanna say that Mikel who works here was not only very helpful but he went beyond what one would normally do Thanks again Mikel Thanks again mikeil!
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October 2021 by M.B. N.
Went in yesterday to purchase a new phone that was long overdue to be replaced. Mikeil was very professional and helpful. He did not try to sell me more than I needed or lots of accessories. He was respectful of my time and completed the transaction quickly and efficiently.
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September 2021 by Juan Cazares
(Translated by Google) I love this place, the person who attends, very kind and gives you all information and helped me a lot with my problem, I solved everything, I really recommend it.(Original)Me encanta este lugar la persona que atiende.muy amable y te brinda toda información y me ayudo bastante con mi problema me soluciono toda de verdad lo recomiendo.
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July 2021 by Sharon Brewer
Time to pay my monthly bill $114.00 due on 29 th well wort itt.
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February 2021 by B Diinero
Poor customer service and they will try to overcharge you.
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November 2020 by Annette Hicks
Very helpful and polite
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July 2020 by Gloria Garcia
Such nice couple. Made my transition fromAndroid/galaxies to Apple so easy. They offered and gave me a card if I ever needed help. Thanks for letting me hang around while my Uber arrived
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July 2020 by Kitty Kitty
Quick Service they know what they're doing and always get a welcome and a smile I like them because they're kind sweet and will do just about anything for your phone to make you happy and they're located at 49th Archer right on the corner
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March 2020 by Aimee Soto
Always have a great experience coming to this Boost Mobile. Everyone is always nice and very helpful. Raquel is the most helpful and is always there to help, which is why I didn’t understand how someone here said that they were not helpful. Never a bad experience.
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August 2019 by paula h.
The employee named Jimmie ( name on receipt), doesn't realize how lucky he is to have such a easy job .The crappy attitude he has, you would think he works really hard in a terrible environment. There is never anyone in there when I make my monthly payment to virgin mobile, so why he can't manage a smile or greeting when a actual customer comes in,is a mystery .I'll find a better place to make my payment. Life is too short to have to deal with unhappy people like him.
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August 2019 by Mister B.
Up until recently in 2019,the customer service was pretty good.Oh,how i really miss the old employees (2 of them especially).The latest male employee that works at this location now unfortunately,is most definitely a farcry from what i was used to personality and content of character wise.It's a real struggle for him to speak back to me whenever i ask him how are you doing? He's organically mean spirited.Based on the really sad and pathetic looks on his face,he literally takes pride in being so mean like a ratchet female.I don't know how he got hired by this corporation.
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January 2019 by Truth Consumer
I went to the store looking to purchase 2 phones as a gift and the lady was being sociable with someone and the man was looking d*** founded... This location is not customer friendly it happen twice in on week
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September 2018 by Michael V.
The staff is friendly and quick to acknowledge customers. However I bought an iPhone 6 along with a boost mobile case AND the insurance for the phone. The phone fell out of my pocket and fell to the ground and the screen cracked. I went to the store and the rep said that I had to call to file the insurance claim. They sold me the policy in the store. They could have been more helpful