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March 2024 by Robert Williams
Title: Exceptional Service That Goes Above and Beyond!Review:I can't recommend Bridgeport Transmission highly enough! Two years ago, they serviced the transmission on my truck, and I was thoroughly impressed with their professionalism, efficiency, and the quality of their work. Fast forward to recently, my truck started experiencing issues again and wouldn't shift into reverse. Initially, I was concerned, especially because I couldn't locate my receipt from the previous service. However, my worry was unnecessary.From the moment I contacted them, Bridgeport Transmission demonstrated exceptional customer service. Despite my lack of a receipt, they listened to my concerns, quickly identified my previous service records, and treated me with the utmost respect and understanding. Their team didn't just stop at addressing my immediate concerns; they went above and beyond to ensure that my truck was thoroughly checked and repaired.The efficiency of their service was remarkable. They promptly took care of the repair, having my truck running smoothly in no time. Moreover, the cost was more than reasonable. It's clear that Bridgeport Transmission values integrity and customer satisfaction above all else.Their dedication to providing outstanding service, coupled with their expertise and reasonable pricing, truly sets them apart. I am beyond pleased with the experience and will undoubtedly continue to trust them with my vehicles in the future. If you're looking for a reliable, honest, and skilled transmission service, look no further than Bridgeport Transmission. They're genuinely a cut above the rest!
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September 2023 by Matty Matt
Rich the owner runs a very good shop. Reasonable costs and within stated timeframe every time i dropped a car off for work. Also, honest and generally pleasant and nice people. Surprisingly well organized and complete on paperwork for an independent car mechanic shop. Since first repair here, which was misdiagnosed as something more serious and expensive by a different mechanic, i have taken 2 cars here for various different repairs at different times over a few years, and would go again in future.
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September 2023 by Justin Higginbotham
Getting pretty tired of dealing with attitudes when simply calling mechanic shops on the phone.I called and ask if they can regear my truck and whoever answered the phone first acted like he had no idea what I was talking about. I explained to him (me explaining to a mechanic) what I wanted done and in the most condescending manner says you want to change your gear ratio on your differentials. I’d assume this is synonymous… He goes on to talk about not having time to do xzy today, and becomes real pessimistic about finding parts. I understand the time I closed and simply was inquiring about if they did it and scheduling.I say thanks and get off the phone. Couldn’t image this place having solid customer service if you can’t speak to people with dignity over the phone.
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September 2023 by Bill Murphy
They were very thorough on expoing my options, cost, and warranty.
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August 2023 by kae Thompson
Although I couldn't get the job done but the man was so helpful and very polite thank you so much for all the recommendations you gave me this morning
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July 2023 by Harpreet Singh
Kinda rude, maybe racist...wanted initial deposit of $150 whether you repair or not with them... LOL
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May 2023 by bejaia jsk
Good place
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March 2023 by La'Daisha Henderson
There we're really nice and helpful
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November 2022 by Molly Anderson
I have been a customer for years! I love Rich he is a honest person, which is hard to find these days. He will always tell you if something is under warranty. Very reasonable pricing. I don’t live in the neighborhood anymore and still go if I want an honest assessment. Recently, I went to Hawk auto in Forrest park, they told me I needed a new front bed plate, gave me the run around after going there 3x they ordered the wrong product, then told me it would be $200 more than originally quoted. So I called Rich, drove into the city, he took my car right in and told me I just needed a couple of bolts to put the pan back up. And he didn’t charge me a thing to do it! That’s what a nice man he is! I recommend all my friends here.Services: Oil change
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November 2022 by Daniel Ramirez
Went there because I had a rumbling sound in my differential. And,, my speedometer was not working properly. After checking differential and, transfer case was told it was my brakes. Paid $550 left shop and, noise continued. Went to Ogden Car care in Brookfield and, the problem was a faulty speed sensor. Problem solved in about an hour. Don't go to Bridgeport TransmissionDidn't diagnos problem and, charged me for brakes that weren't needed. Rip off.
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November 2022 by Martin Carroll
I tried to drop off my car for a failing axle. He tells me on Wednesday to drop it off Friday. Friday he says four cars came in Thursday and he wouldn't get to it till next week. Thanks for wasting my time you clown.
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May 2022 by Jack Grund Sr
Another job well done! Thank you! ?????????????????
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October 2021 by Daniel Santoyo
Owner is over priced dosen't know how to work on cars every thing goes by book charring people more hours per labor than they should payService: Engine repair
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August 2021 by Elaine Holt
Alan is the best
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July 2021 by Ibeabuchi Echerenwa
Horrible experience