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January 2024 by Daniel Sheahan
Great service. Been bringing my cars here for seven years, or so. They actually take photos of the repair issue and text the pics to you. They don't do the work until you text them back and approve of the work. Ocan and his crew are top-notch.
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January 2024 by Syed Mujtaba Ali
Oakan and crew the best. Worth the drive. Honest and Helpful and he gives alternative options.
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October 2023 by Chris Mann
I trust these guys. They are reasonable. They are good. And they are fast. Four cars for the last 17 years all go here for repairs.
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September 2023 by Celia Chávez
This shop has earned my trust 100%! They are honest, reliable, and have the best customer service. Glad to have them in the neighborhood, they've helped me out so many times. Thank you Bucaro Brothers!
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August 2023 by Tunya Coleman
We took our truck to Bucaro Bros to have it fixed. We were charged over $2000 to have the issue fixed and months later the exact same issue occurred. We had to have the truck towed because it wouldn't start. Once they charged the battery and got it started, we were told to come pick it up (unfixed) and go to the dealer because they don't have time to find and fix the problem. In a nutshell, they took our money. I do not suggest anyone patronize this shop.Services: Electrical repair
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July 2023 by Megan Stage
Cannot recommend this place enough - they are super helpful. Take the time to explain everything and offer fair prices. Not to mention, their texting/website communication about the services needed and their breakdowns is very user friendly.
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July 2023 by Taylor Denton
Would recommend to anyone! I have taken my car here twice and the service is fast and they are so helpful. They only repair what is immediately necessary and definitely don't try to scam you into additional repairs. I will take my car here every time!
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April 2023 by Scott F.
Okan & the crew took very good care of me and my aging Volvo. I was nervous to take my car to the shop because of negative experiences with other Chicagoland facilities but a local FB group guided me to them and I was not disappointed. They didn't try to sell me anything I didn't need, which I really appreciate and in doing that I felt confident enough to add extra maintenance repairs I knew the car needed but was avoiding for fear of being taken advantage of. They are upfront and honest with their pricing and potential complications that might arise, which I really appreciate. I intend to go back this summer to have my AC fixed and any other future problems the car may have. Thanks so much guys!!
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February 2023 by Ramzy Khabbaz
I've been bringing my vehicles here since 2014 and have never had anything but good experiences. Okan and the rest of the team at Bucaro Brothers consistently provide fair pricing for quality work. I would not hesitate to recommend their services to anyone.Service: Vehicle maintenance
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February 2023 by Jonathan G.
It is so rare to get honest answers. I brought my car to Bucaro and they told me there were no issues of concern. Unlike every other dealer/shop I've been to, they didn't try to upsell me on something. After this experience, I have full trust to use them again.
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December 2022 by Chris Cherek
Been using Bucaro Brothers as my go to auto repair shop for decades. They are honest, informative, service oriented. Believe me I pass a dozen other repair places to go here and I'm.aleays glad I did.
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November 2022 by Dorian Spears
Today I went in to get a tire checked after intermittently seeing the indicator light on the dashboard.Staff was friendly, welcoming, and listened to what I thought might be the issue. They replaced a cracked tire stem for a reasonable price, and sent me on my way.I am having a better week because of them and can now drive home to see my family for the holiday.Thank you, Bucaro Brothers Auto Care! ??
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November 2022 by Taiki E.
Honest and did their best to avoid extra work. Took my car in for a couple different problems and they fixed the real ones and gave me advice to hold off on others. I always appreciate honest car shops who build for long term relationships.
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November 2022 by Perfecta Otto
super super rude, you would think someone who is in business "30 years" would know what customer service is. Overpriced and cuts you short. Know it all attitude. If this is how their customer service is just imagine the kind of business tactics they run behind the scenes. Would not trust them with a go kart let alone a car.*In response to owners reply below: Told the owner the car battery has a drain, after testing it, negative sparking, new alternator and me replacing the battery 3 times in the last 4 years with this latest battery being only 7 months old. I asked to bring the car in for diagnostic work to find out where the drain is coming from, they specifically advertise this service on their website. He tells me in his 30 years experience it has to be the battery since, even after I told him its not because i have change the battery and its new. He then proceeds to call me a liar about replacing my battery and hangs up on me. HAHA. Thats right this guy without even seeing the car calls me a liar after I am telling him what the problem is and then hangs up on me when i am calling to bring the car in for diagnostic work so he can help determine where a drain is coming from. Unreal folks.
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October 2022 by Tamika Bilbo
My auto repair shop, hands down! Always prompt, always informative- I've gotten updates as the work progresses.
