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October 2023 by hastosingit
Very convenient location not far from the Cubs. They open early morning which makes it easy to pick up the car and get going.Friendly knowledgeable staff, no wait in line. I got twice in a row a super nice SUV GMC and a quite new Crysler minivan. The cars were clean and I made sure I returned them perfectly clean, both were nice cars and I did not want the attendants to work so hard on my behalf. I d always rent with them.
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September 2023 by SJ Anderson
I use this location frequently. Always friendly, great manager and staff, immaculate vehicles. Bravo!
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September 2023 by Timothy O'Connor
Budget surprised me with a car that rents for much higher than the one I'd reserved. More to fill up the tank, but much more fun to drive, so I went with it.
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August 2023 by maria jalilpour
Excellent customer service, quick and professional, no issues at pick up, no issues at drop off, and the staff were very kind and friendly. Car was in excellent shape and drove smooth! Will forever rent here after hellish experiences with their competitors.
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August 2023 by Nóra Téglásy
I had a 100% prepayment several months in advance, including fuel and insurance costs. I am not satisfied at all, soooo many things went wrong:1. I was asked for my credit card at the pickup (not sure why as my other card was charged finally) and the employee forgot to return it to me. I have noticed 1 hr away from the location that it is missing. When I called the pickup office, they said they realized immediately that my credit card was left there, but they did not notify me as they are not allowed to call international number OR write an email (??????). :(((( So I had to drive back and lost 2 hours.2. I have confirmed with the pickup office that at the dropoff there is a box so that I can return the car after office hours (dropoff office closes early, at 5:30). So I went there in the afternoon and found that the office was closed and there was no drop-off-box. I had to park the car for the night ($$$) and return early in the morning to be within 24 hrs.3. BUT despite of the above, I was still charged an extra fee for the "late return" ($$$). I have confirmed with the pickup office in advance that I have 24 hrs to return the car, which I did.4. A tire was so flat that I had to stop immediately to inflate ($$$).5. I was charged extra 84,31 USD 1 day after the drop off, I don't know why.
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July 2023 by Yvette J.
Timely check in, choice of cars, clean, well riding vehicle. Would use this location again.
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July 2023 by Richard D.
What a waste of time and money. They only had electric cars to rent so because of the lace of charging stations and the amount of time it took to recharge the car, We paid for a two day rental but were only able to use the car for one. Budget did NOTHING to help us or even advise so save your money and go somewhere else and get a gas car so you can at least use the car while you have it.
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June 2023 by Chilly Willy
Usually I have to go outside of my neighborhood to get a deal on a car rental. This time it worked out that I could walk to Budget from my home. The vehicle they rented me was a clean, low mileage, Mazda CX-30 AWD, dressed up with all the options including a sun roof. It was good on gas, too. All in all, a great experience from pick-up to drop-off. Thanks, Budget!
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June 2023 by Scott Tansor
Would never rent from Budget again. This electric car experience was my worse rental car experience ever. I reserved a compact car and they said the only cars they had available were electric cars. You will spend most of your time trying to get it charged once you get the car..
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June 2023 by aaron kruse
They will scam you with add ons even when you decline them. Read over every line item in your agreement and double check charges. The same worker scammed me twice on two separate rentals and I didn't notice until my insurance wouldn't reimburse me for the bogus charges.
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June 2023 by Cheap Monarchy
I had a reservation for 9AM and was not able to get my car until 10:30. What is the point of a reservation if you aren't going to have a car ready. I was called at 10:30 and informed that they had a car, but it was 'first come first serve' as they were sending people over from a different location as well. I had to sprint a half mile just to get the car when I had reserved a car in the first place.
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April 2023 by Victor Martinez
Rent 5-6 cars a year. Always rent here. They're fast and efficient. Cars are quality.
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March 2023 by Judith Tellerman
I had a satisfying experience. The agent was friendly, efficient, professional. Everything went just as I would have wanted.
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March 2023 by Katie Quattrocchi
Easy pickup, friendly service, got upgraded no charge, car in exemplary condition, thank you!
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January 2023 by S. D.
Rent here with Avis most of the time. So far so good
