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December 2023 by SandorOpal Williams
Strapped for time so had to take vehicle on hand. Vehicle smelled like smoke. Windshield wipers and fluid did not function well or operate. Not a good experience overall and thought the manager could have made more of an attempt to accommodate needs. This place is convenient but will go elsewhere next time.
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December 2023 by Monica Lane
Oz was great! The rental process was seamless from beginning to end. I recommend the Budget.
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October 2023 by Mike Jones
This place is horrible. Please never rent from them. They called my little Brother and threatened him on the 29 of September friday 8:30 am. Over a mix up.
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September 2023 by Sarah Janetzke
Please beware I strongly suggest using another company for a rental. This location canceled my reservation less than 24 hours before my big move. They didnt offer me another solution such as a smaller truck or another rental date. It's a shame how big corporations take advantage of people I tried doing the right thing by making a reservation in advance their lack of sympathy empathy and consideration is why I will never use them again and suggest you don't either
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September 2023 by Frank Mercado
Great customer service and great car to drive try the Malibu Chevy the best
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July 2023 by MzPrizzy S.
If I could give this location zero stars, I would. I had a scheduled reservation (yesterday 7/8)and the shop closed before they were suppose to. On the way to the shop which I live with walking distance, they closed. When I got to this location, the individual that I spoken with the morning of was in the lot stating that they were closed. I looked at my watch and they should have been open. I told him that I had a reservation and he went to go get the owner. They told me to hold on and never came back out. I wish I had looked at the warnings and reviews prior to attempting to rent from this location. The cars on the lot look bad. Avoid at all costs. Don't spend money we're not wanted and hopefully they are out of business soon.
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June 2023 by Dan Tran
Pick up was great. No one mentioned about returning car inside squeaky clean. Upon returning car, was told by manager to go somewhere else to vacuum floors. Worker said they have vacuum but will not contradict manager. Floors have no mats, just carpets, and no thrash, no mud, just pine needles from walking in park (i took some pictures). Being out of town, I had trouble looking for car vacuums around. Returned and argued with manager. Finally he accept to take it back. Not good service.
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June 2023 by Ashley Cooper
The customer service provided by this rental company is abysmal. Their behavior is impolite and unbecoming of professionals. It is highly recommended to opt for another location as this one is the epitome of poor service. Avis ought to take charge of this establishment as they operate under your esteemed name and reputation.
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June 2023 by Michel Tawil
I wish there was an express lane for people who already filled out everything needed prior to arriving there. The truck pickup and drop off was fine. Be prepared to wait a little bit in line though!
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June 2023 by Fun9 Channel
Worst rental service ever seen in my life. Denied the car after reaching the pickup location due to which our entire plan got cancelled. The staff are super rude and don't even understand English. Just stay away from them.
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June 2023 by Santosh Chaluvaraju
Worst service. The person is very rude. Canceled the booking after reaching there. He even threatened by shouting. Please be careful. Don’t go alone to pick up car. I won’t rather say don’t go here.
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June 2023 by Manav Mehta
Cancelled me few mins before the booking was supposed to start. They are horrible. Happened with me twice with this same location
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April 2023 by Steven Henson
STAY AWAY! Horrid service and incompetent people “working” here. Took 30 min to try and communicate to the people here that I have insurance through my credit card. I left after and went to U-Haul.
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March 2023 by Daiane Schmoller
Great service! The guys who helped us were very nice and professional!
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February 2023 by Trayson Powers (Mr. Global Cleaning Pros)
Staff was kinda rough at first but we managed to work everything out would recommend this place only because it's not a corporate station and I support small business