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January 2024 by David Kessler
This has always been a bad BK. The food is decent but that's it. On my last visit I waited more than 15 minutes in the drive thru before I could order. By the time I got to the window it was 25 minutes. Forget it. I drove off.
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January 2024 by Angelia Mitchell
The food was good and hot and tasty.
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January 2024 by Eric Corral
They always take there time. Always give me the wrong stuff or short me on stuff.It’s always a hour wait
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December 2023 by Sew With Mickey G
See this is why I perfer not to dine at ANY fast food restaurant, in the city. Long line when we get here, long wait time. Like it’s fast food? Why do I have to wait 10 mins for food. Why are yall telling people not to pull up to the window? Oh to TRY to keep your wait time down smh. Corporate needs to pay a visit to this location. Update 15mins later we get to the window our food isn’t ready still waiting. I SWEAR ALL THIS PPL IS HIGH ON TOP OF DONT CARE.
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December 2023 by Ann D
Always a bad experience here. This time I asked for extra lettuce on my whopper jr. sandwiches. I had NO lettuce on my sandwich and they charged me $1. On top of that I waited at the pickup window for about 7 minutes, meanwhile I'm looking at the employees laughing and playing around while there were 10 cars in back of me. No sense of urgency or customer service. This place is awful!
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November 2023 by DBalt B.
the problem was that I asked for the number 1 whopper with ketchup mustard and pickle and it was right but I said no cheese and then i opened it up and it was cheese go to a different location
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November 2023 by Ricardo Pleasant
Their drive thru register was down at 3pm and the line inside was long as hell with only 5 people suppose to be inside at a time. This is ridiculous for it to be a fast food chain
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November 2023 by Randall McNair
I swear this is the worse Burger King. I don't eat it often, more for the fact, because this location is the closes one to my home. Every time I go, I can never leave without some horrible experience. The last time, the man in the drive-thru window, called me every female pronoun in the book. Even after correcting him through the speaker, and seeing that I was clearly male as I drove up. To top it off, he had some sort of attitude problem, to the point he was practically sticking his head and arms into my car window. I was moments from punching him just for self defense. Luckily for him, his manger intervene, thankfully.This time however, problems stems from management alone. It Friday night, just after rush hour, so it not busy, yet someone decided to not have 1 or 2, but 3 new employees to make the orders. I placed my order online, and it was suppose to be ready by 6:15. I get there and tell the manger I'm here to pick up my order. As I stand to the side to wait, apparently there are 2 other customers there before me. Another 3 walk in after me, the man was waiting for a missing item, from his order, and the woman, who I spoke to told me she had been waiting 10 minutes before I got there. So I turn to the kitchen and see three new employees, they a squinting trying to make head or tails of the screen. I can already tell this going to be a problem. At the end I see jumble mess of sandwiches, and the manger on the floor is ringing customers up and trying to mange the kitchen. Red flag number one, none of the ever growing mess of sandwiches are being put under the heating shelf to stay warm, red flag 2, why are you calling for a team huddle, when both the inside and drive-thru orders are a mess, red flag 3, you as the manger are handling other people food with no gloves, touch many other surfaces and cash, yet your touch people non wrapped food. red flag 4, you tell the man not only are your going to comp his item, your going to increase the quantity, which wouldn't be a bad thing, however you don't put the order to do so till 10 minutes later. I get my order 20 minutes later now making it 6:35. I was originally there for someone else, so i checked there order first, praying it was right. Because, as I mention earlier the lady who was there before me, was still waiting on the corrections to her order. Mindful, she was there a whole 10 minutes before me. Meaning she had been there for 30 minutes. The main order was right, however, I order two chicken wraps. I should have checked them, didn't realize they were made incorrectly till I got home. I ask for no sauce, yet it they put extra sauce. It had so much sauce, you could feel the gushiness through the wrap paper. When I peeled back the wrapper, is more sauce than anything else. Like they were trying to make tamales, than a chicken wrap. I particularly don't like the mayo sauce they use for the wraps, it make me gag. I just threw it out, had them refund me the money for items that were wrong, through the app.I understand everybody needs to learn, but having 3 new workers together making the orders makes me wonder about you mangers intelligence level. 1 yes, because they have other experience associates around them, 2 maybe, but 3, by themselves............................ IQ test score must have been single digits.
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October 2023 by Randall M.
I swear this is the worse Burger King. I don't eat it often, more for the fact, because this location is the closes one to my home. Every time I go, I can never leave without some horrible experience. The last time, the man in the drive-thru window, called me every female pronoun in the book. Even after correcting him through the speaker, and seeing that I was clearly male as I drove up. To top it off, he had some sort of attitude problem, to the point he was practically sticking his head and arms into my car window. I was moments from punching him just for self defense. Luckily for him, his manger intervene, thankfully.This time however, problems stems from management alone. It Friday night, just after rush hour, so it not busy, yet someone decided to not have 1 or 2, but 3 new employees to make the orders. I placed my order online, and it was suppose to be ready by 6:15. I get there and tell the manger I'm here to pick up my order. As I stand to the side to wait, apparently there are 2 other customers there before me. Another 3 walk in after me, the man was waiting for a missing item, from his order, and the woman, who I spoke to told me she had been waiting 10 minutes before I got there. So I turn to the kitchen and see three new employees, they a squinting trying to make head or tails of the screen. I can already tell this going to be a problem. At the end I see jumble mess of sandwiches, and the manger on the floor is ringing customers up and trying to mange the kitchen. Red flag number one, none of the ever growing mess of sandwiches are being put under the heating shelf to stay warm, red flag 2, why are you calling for a team huddle, when both the inside and drive-thru orders are a mess, red flag 3, you as the manger are handling other people food with no gloves, touch many other surfaces and cash, yet your touch people non wrapped food. red flag 4, you tell the man not only are your going to comp his item, your going to increase the quantity, which wouldn't be a bad thing, however you don't put the order to do so till 10 minutes later. I get my order 20 minutes later now making it 6:35. I was originally there for someone else, so i checked there order first, praying it was right. Because, as I mention earlier the lady who was there before me, was still waiting on the corrections to her order. Mindful, she was there a whole 10 minutes before me. Meaning she had been there for 30 minutes. The main order was right, however, I order two chicken wraps. I should have checked them, didn't realize they were made incorrectly till I got home. I ask for no sauce, yet it they put extra sauce. It had so much sauce, you could feel the gushiness through the wrap paper. When I peeled back the wrapper, is more sauce than anything else. Like they were trying to make tamales, than a chicken wrap. I particularly don't like the mayo sauce they use for the wraps, it make me gag. I just threw it out, had them refund me the money for items that were wrong, through the app.I understand everybody needs to learn, but having 3 new workers together making the orders makes me wonder about you mangers intelligence level. 1 yes, because they have other experience associates around them, 2 maybe, but 3, by themselves............................ IQ test score must have been single digits.
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October 2023 by Xavier R.
This location should close until they have employees that simply move faster or have their guest dine in for the long wait.
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September 2023 by T'challa
Went to drive thru at 9:30pm to order, was greeted with "Welcome to Burger King, how can I help you?" asked for #1 ..................silence........... me: Hello, hello........... more silence. I checked the hours online, and saw they didn't close until 12am. So I drove to the window, and a young lady informed me that they were only taking mobile orders. I said ok, and proceeded to order through the app. I knocked on the window, and a young man answered. He informed me they were only taking mobile orders, and I let him know I had a mobile order number. He then says they're only taking mobile orders through places like Door Dash, or Uber Eats. I asked, you're not taking orders through your own app? He says, that's not our app, it's Burger Kings app..................... What! I said, aren't you Burger King? He then tells me I can wait in the front, and try again in 30 minutes. I canceled my order on the app, and went somewhere else. I'm definitely never going to this location again, and I advise you don't either.
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September 2023 by Alexis Reese
This has to be one of the worst nights ever, I ordered but through the app. My last few dollars to feed my son and I as we are homeless and when we get there the store is closed but normally closes at 11pm . My food was not prepared and manager was incompetent of how to give a refund or even work the app. I was then told I would receive a refund in 5-10 business days. I came to this location with no gas in my car and took a chance. I’m very frustrated.
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September 2023 by Sheena Anderson
They need better staffing and they don't listen to you about your order too busy playing I wish was a better Burger King near
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September 2023 by Ursula P.
I love Impossible whoppers and it was fresh and delicious. It's great it's made to order . The employees were very nice .
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August 2023 by Nija White
They stole my chair I went in to purchase then I had shopping bags I left my chair and they said it wasn't there but business look slow I know they took
