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November 2023 by Iain McFarlin
Brian is the example of true customer service, hospitality and humility. From the beginning he had clear communication and care for handling our StateFarm claim, and listened to my concerns during the initial inspection for the repair. He exceeded all aspects of each step to getting our 2018 Subaru Outback repaired and even helped with securing a rental when the car was dropped off, and receiving the rental when I picked our car up.Quoting was accurate, and Carstar delivered on their completion date with what I can only say is an incredible quality of work.While I hope I don’t have auto-body repairs anytime soon, I will definitely use, and forever recommend Brian and Carstar.
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October 2023 by Rachel K
I had a great experience, Brian took care of me the entire time. I was properly updated, my car was just like new when I received it back. They even detailed my car. I would go back here again, even for non insurance purposes. Wonderful, welcoming service.Service: Body & Trim
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October 2023 by Eliza Weathers
I had a great experience with them they did and excellent job on my job!Services: Painting
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October 2023 by Gina Trimarco
We used CARSTAR to repair damage on our car caused by an accident. They were efficient, professional, quick, and communicative. I would definitely use them again.Service: Body & Trim
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September 2023 by Becca Segel
Brian was incredibly helpful and kept me up to date on everything. They did a great job on the repairs and in a short amount of time. Highly recommend!
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August 2023 by Joshua Fregoso
I have taken my car here a few times now. The team at Carstar is very communicative, knowledgeable, and always does a great job. Brian is awesome to work with, he's very straight up about the work that needs to be done, the time frame it will take, and pricing. I wouldnt take my car anywhere else for body work, this place is the BEST.Services: Painting
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August 2023 by Shenna Irby
I have been going here for year’s we are like family now. I love this place great customer service and they are all phenomenal! Brain is the best and so is his team! I will definitely recommend this place.Service: Painting
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August 2023 by Jasmen Perry
Brian is so kind & got my car looking brand new! Highly grateful for the business.
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July 2023 by Glenn R.
We had two body repairs on my wife's Infiniti within a few months apart. Brian has exceptional communication skills and was clear with our repair options. He runs an efficient shop and was thorough with our car insurance claims process. Recently I asked Brian for referrals for both an automotive upholstery and engine repair shop and both shops had highly reputable reputations. This reflects the integrity of businesses Brian chooses to network with. And reflects his customer service philosophy, level of quality work and pricing as well. Three thumbs up!
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June 2023 by Isaiah Martinez
Brian and his staff are best in industry in my experience and honest opinion! From start to finish of getting my Mazda CX-30 back on track he was very informative and hospitable. 10/10 recommend!!Service: Body & Trim
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June 2023 by Jesse Rangel
Very kind and great customer service. I was very satisfied with their service. Will use again and will recommend Carstar Grand ave. To friends and family.Service: Body & Trim
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May 2023 by Carlos Marquez
Brian was really nice to work with. The only issue I encountered is that in order for them fix the damage they had to remove the bumper and it was not put together the correct way and when we took it in they wanted us to pay to have that fixed. We end up taking somewhere else.Service: Body & Trim
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April 2023 by Maria Aleman-Salgado
Amazing work!! Very professional. Great service, highly recommended. Brian is the best, made everything easy from start to finish. Thank youServices: Painting
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April 2023 by Shivank Dokania
One of the most genuine people you will find in the business. Brian is a gem of a person. Very pleased with the quality of work and the turnaround time. Would recommend a 100%.
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April 2023 by Marc G
I used Car Star to repair a bumper and it came back looking great. The owner at Car Star is a true professional. He treats his customers with respect and doesn't try and over sell you anything. This place came through a recommendation from a friend & I couldn't be happier with the service. We have a 2021 Toyota 4Runner and its back to looking amazing. I'll def be coming back should anything happen to my car in the future. They were able to give me a reasonable quote, have the bumper in within a week and repaired it in under 24 hrs.Services: Painting
