April 2023 by La Thanh
(Translated by Google) I have been a customer of Cathay Bank for over ten years, your bank's Chicago North Chinatown branch closed forever a few years ago, and all transactions were transferred to the South Chinatown branch. Despite the distance, I still insist on doing business with your bank because of you Our service is very good. Until last Friday, what really disappointed me happened, a teller (Teller) named Julie, spoke to me very loudly in a rude manner, as if trying to chase someone away, send Although it is almost closing time. Don’t forget that Cathay Bank used to be one of the ten best banks in the United States. Please treat customers with a kind of friendliness, consideration and kindness, thank you!I have been a customer of Cathay Bank for over ten years, few years ago Chicago Uptown branch permanently closed, and all transactions were transferred to the Chinatown branch. Despite the distance, I am continuing do transactions with your bank, because of the service is very good. Until last Friday, a teller named Julie spoke to me very loudly in a rude manner, as if trying to drive me away, even though it was close to closing time. Don't forget that Cathay Bank was once of the top ten best banks in the United States. Please treat customers with a kind of friendliness, thank you so much!(Original)我是國泰銀行的客戶已經有十年多了, 幾年前貴銀行的芝加哥北華埠分行永遠關閉, 所有交易都轉移到南華埠分行. 雖然路途遙遠, 我還是堅持與貴銀行交易, 因為您們的服務很好. 直到上周五, 真令我失望的事情發生了, 一名出納員(Teller)名字叫 Julie, 用粗魯的態度,很大聲地對我說話, 好像要趕人, 送客一樣, 雖然快到結束營業時間. 別忘記國泰銀行曾經是全美國十大優秀銀行之一, 請帶著一種友善, 體貼,親切來對待著顧客, 謝謝!I have been a customer of Cathay Bank for over ten years, few years ago Chicago Uptown branch permanently closed, and all transactions were transferred to the Chinatown branch. Despite the distance, I am continuing do transactions with your bank, because of the service is very good. Until last Friday, a teller named Julie spoke to me very loudly in a rude manner, as if trying to drive me away, even though it was close to closing time. Don’t forget that Cathay Bank was once of the top ten best banks in the United States. Please treat customers with a kind of friendliness, thank you so much!