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February 2024 by Princess Princess
There are 3 people in their office and just one person working!! I was waiting 30 minutes and nothing!! The other two people just talking and laughing!! Really? There is people who need help and they all 30 minutes laughing and laughing.
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December 2023 by arturo lopez
My wife stop at this location before I ever dream of working at chase bank. She received excellent service.
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August 2023 by Alan Alcantar
one of the machines doesn’t not work always having problems did not give me my receipt of a deposit of large amount of money workers came in and did not even want to answer one question even tho I asked politely they do not look out for their customers now I’m here wasting my time waiting because they don’t decide to fully fix the machine.
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July 2023 by Michelle M.
Most unhelpful branch I have ever been to. I was on the phone trying to access this location at least 20 times today, and no one at this branch seemed to care. Went in person, had to wait over an hour, only to be told I couldn't have my service done. The lady who was checking people in must've been having a bad day, but taking it out on me by speaking to me belittlingly in front of other customers felt very unprofessional. I had been trying to call all day and the things she said they couldn't help me with could've easily been expressed over the phone. Just could not recommend this branch any less.
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February 2023 by Luke
If you’re not open until 6pm to handle mortgage issues then why does it say you’re open until 6pm to handle mortgage issues? Got forbid a bank opens before 9am or closes after 5pm; you know, the times people non retail people aren’t working and have time to go to a bank.
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February 2023 by Christa Moster
There ar only three bankers,the rest is machines.
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December 2022 by Rafael Estrada
usually never write reviews but I wanted to let people know how good of an experience I had at this Chase bank. I went into this branch to set up a new account and the staff there, were extremely polite and helpful in guiding me through the process. It wasn't too busy and I didn't have to wait too long to get helped. I'm glad that this is my local Chase branch.
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May 2022 by Luke Matias
I usually never write reviews but I wanted to let people know how good of an experience I had at this Chase bank. I went into this branch to set up a new account and the staff there, especially Joel, were extremely polite and helpful in guiding me through the process. It wasn't too busy and I didn't have to wait too long to get helped. I'm glad that this is my local Chase branch.
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April 2022 by marie carolynn
I came to this location at the last minute. My usual CHASE location is temporary closed?? also their ATM'S?? That was 3-16-22. My sister reminded me about this one. So, easy to jump on the Brown Line to Kedzie Stop then turn Left and it's 2 1/2 block's up. Past the first set of stoplights. It's located in the strip mall on the right side of the street. Their address is 4843 N. Kedzie Ave.There is a Dunkin Donuts at the end of the mall called: Albany Park Shopping Center 4825 N. Kedzie Ave. The clerk Marcela who helped me was very pleasant to chat with. Another customer to us that he too was at the Lawrence Ave, CHASE location which still has the signs up saying their temporarily closed.That is why he's here with us. I was in and out and walk back to the Brown Line in few minutes. Caught my train back home. This is my 3rd location that I'll be using in the future. They have 2 available clerk's helping you finish your transactions or bill paying etc.
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January 2022 by George Kivarkes
Worst chase bank location I see Ever ,All ATM machines old and not good , I deposit money in the ATM machine , The machine broke and give me paper to call a number and take all my money, after I call Clem department they don’t even pay me half my money and they took over 2000 for them , they are scammers
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December 2021 by Eva Reyes
I parked my car to walk went to a couple stores so I parked in the middle . I got a boot for walking . Worst plaza ever . Wanted coffee food and deposit all under my break . Had to pay $170 because I said perfect chase dunkin and food all in one time during my lunch time at the hospital . Didn’t care and gave me a booth worst place ever . Ignore everyone in the plaza is rude .
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July 2021 by IceKiller
Been going for years, staff has definitely improved, I was mostly impressed with Audrey who had a very professional manner and service. I would consider anyone lucky who would tend to meet her.
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September 2020 by Kyle Coffman
Staff is always very friendly and helpful but this branch is always really busy. I usually wait in line at least 15 minutes
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May 2020 by Ye Zeki Enat
Very friendly and professional and really fast service
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November 2019 by Carlos Vera
They attend people very rudely ... it was my first time that he arrived at this office ... I will never return ...
