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March 2024 by je dei sawse
Very convenient and great customer service!!
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January 2024 by Indiana Berry
I need help and got it
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November 2023 by Sha's Place
They need more representatives
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October 2023 by Tareq Almuhtaseb
after being a 7 years customer of chase bank, took my wife to open account couple of weeks ago, been going forth and back because my wife is Syrian, first they need 2 forms of ID, we gave her state DL and ID and Social Security card, then they needed a work permit which we provided. then they asked for her Syrian passport which we provided. account got suspended after it was opened. went in again and the asked for Work permit again after it was given in the 1st visit. then they told us all is ok. however, the account ended up being closed after 24 hours and they sent the balance by paper check. the branch officer called us apologizing and saying that she filed a complaint on our behalf and asked if we want to go in again and open a new account, but my wife declined. this is discrimination against nationality!!! shame on you Chase! I will be leaving too soon. what a disappointment. I wish there was less than 1 star.
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August 2023 by Aaron Haywood
Weird lady working there didn't talk during our interaction. I had to use previous knowledge of what to do while interacting with her to deposit a check. She provided no instruction. Like, when to put my card in. Then I forgot to endorse the check & she just handed it back & didn't instruct me to sign it.It was just an overall weird interaction. Idk what her deal was.
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March 2023 by aZION ISRAEL
I'm just not satisfied with them as a bank.
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October 2022 by Marcus Brandon
This bank only have atms?you cannot go in ?a waste of my time and they should be closed permanently ?
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August 2022 by Borris
The customer service is impeccable at this branch. The branch manager when available Greets customers and the security is always attentive and on point. However, if you are not a member of their Private Client banking services or very conscious of your spending charges and fees add up quickly.
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July 2022 by Robby Bobby
Chase has to be the worst bank to do business transaction. I don't recommend the bank for anything. The employees at the different branches are not on the same page when it comes to giving out information. They will tell u anything to get to the next customer.
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May 2022 by Nikole Lockhart
If I could choose ZERO STARS I WOULD . This bank is a SCAM . I highly DON’T recommend.
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April 2022 by Ike I.
I just only come here if I'm in the area and need some emergency cash, sometimes the ATM machines be out of service but when it's not this branch is not too bad compared to others.
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October 2021 by Rob Taylor
Chase has to be the worse bank to do business transaction. I don't recommend the bank for anything. The employees at the different branches are not on the same page when it comes to giving out information. They will tell u anything to get to the next customer.
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August 2021 by K Speights
I've never been in here and experienced fast service. It's always crowded and understaffed. The line is always long and the line to see a personal banker is even longer. They replaced tellers with automated machines. If I wanted an ATM I wouldn't go inside the branch. I do not blame the workers I'm sure their stressed. Chase needs to hire more people for their peak times.
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August 2021 by Louise McTush
Great. Louise
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January 2021 by Aaron T.
If I could put less than 1 star, I would. Personal Banker, Tyaisha Robinson is LESS THAN professional and UNDERWHELMING in the area of customer service. It took her three or more weeks to respond to my requests and when I called her twice regarding issues...she said she was off for two weeks.....each time and deferred me to a branch manager instead of handling my VERY simple questions herself. If she is the standard for representatives at CHASE, I would certainly NOT consider moving my money or working with CHASE or this branch On the south side. Tyaisha Robinson is less than professional and a "black eye" on What Chase Bank Service is supposed to represent.
