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March 2024 by Miko H
Awesome customer service & we got in & out.
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February 2024 by Obed Seun
They have dedicated staffs who are willing to help with your banking needs
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December 2023 by Smith & Smith Inc
I really like this Chase Bank location. Bank employees are professional and caring.
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October 2023 by Debbra Flowers
Very accommodating and safe to do business with without distractions.
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September 2023 by Candace B.
Friendly service. The teller remembered me, even though I usually do drive through! They have a newly renovated customer area.
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August 2023 by Pravati Brown
My mother has dementia and was being financially abuse. We notified Chase Bank, took her I.D., Bank Card, and social security card away from her. This Bank location allowed her to withdraw money, cash checks, and close accounts with her BUS CARD. UTTERLY RIDICULOUS
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July 2023 by Alberta G.
My mother has dementia and was being financially abused. We notified Chase Bank, we took her I.D., Bank Card, and social security card away from her. This Bank location allowed her to withdraw money, cash checks, and close accounts with her BUS CARD. UTTERLY RIDICULOUS
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June 2023 by Ils Vanils
That branch is ghetto .. The manager Lakecia is so rude and don’t like to work . Bring back the old staff and managers . I will never return to this branch and will be contacting Jamie Dimon .
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March 2023 by Malcolm W.
I typically go to the branch on 87th and cottage but this branch is a few blocks from my house....HORRIBLE idea! Lamar is a nice guy but avoid his line at all cost. They had a business customer line a while back that was pretty fast however I've been at this window 37 minutes depositing maybe 27 checks and counting. This will be the third time he's running checks through machine. Totally disgusted.
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October 2022 by Joan Pederson
ATMs: have used them from morning through mid-evening on every day of the week, generally once every 3 weeks or so, and never had any problem with any of them.Lobby services: very helpful when I've had routine business at the windows; line moves as fast as in any other bank, faster than someMeetings: must schedule in advance, supposedly using the Chase website but it DOES NOT INCLUDE THIS BANK with the "schedule a meeting" option for setting up new accounts (this issue has been reported to Chase IT); bankers have been thorough in addressing my needsStaff: cordial, helpful, prompt
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September 2022 by Marilyn DePratto
Chase Bsnk has always helped me every time I needed them, thanks Chase.
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March 2022 by Ike I.
This branch is very nice . The staff is very friendly and greeted me as I walked in . Lashawn were very helpful and professional. This branch is the best one I've been to thus far .I want to thank the staff for everything they go through. Thank you
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March 2022 by Love U More
PART 2CHASE BANK 67th Stoney Island, ChicagoAs my mom and I walked out the bank, I witnessed the security guard still leaving against the wall on her phone. This is the second negative experience that I’ve been subjected to at this branch. I still don’t understand why your employees don’t have wear name tags for customers to identify them when they have access to all of my personal information. Although the employees names are supposed to be on the receipts, it’s very frustrating to have to ask an employee their names especially since you don’t receive a receipt until the end of the transaction.I would strongly recommend that your employee “Raphael” is sent back to training considering he doesn’t know how to handle simple transactions and he sucks in regards to providing appropriate customer service. I look forward to someone following up with me in this regard. Thank you.
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March 2022 by Anita Johnson
This branch is very nice . The staff is very friendly and greeted me as I walked in . Lashawn were very helpful and professional. She took her time to make sure my mom got the best service .This branch is the best one I’ve been to thus far .I want to thank the staff for everything they go through. Thank you
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February 2022 by Constance Shabazz
Have been to the bank two or three times. Each time I went through the drive thru there were multiple ATMs closed. The last time I was at the bank I had to go to 3 ATMs before I got to one that worked. I have received nothing but poor service at this branch. It is a shame that the bank is making money off of poor service. I wonder if things would change if this was in an affluent neighborhood on the North Side of Chicago? If you want to get my money, give me the service.
